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Ass. General Manager (Curacao) - Willemstad

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Afdeling :

Administratie, Huishouding Housekeeping, Management, Personeelszaken Human Resources, Receptie Guest Relations Telefonisten, Reserveringen Revenue Management, Sales Marketing PR, Technische dienst

Functie(s) :

Management: general manager , hotel manager , operationeel manager , rooms division manager

Functie kenmerk :

Leidinggevend

Dienstverband :

Full time

Opleiding :

MBO/HBO

Werkervaring :

6 - 10

Geplaatst:

23.04.2021

Omschrijving vacature Ass. General Manager (Curacao):

For this position we are looking for someone with strong management skills and the ability to perform or delegate work appropriately to others. You are decisive and can work well with others. You are flexible, customer-oriented and commercial. You are persuasive and solution-oriented. You know how to motivate people and are always willing to advice or assist other employees. You have good financial insights; you can plan, organize and structure; and have an eye for monitoring progress.
 
 Main Duties and Responsibilities:
  • The Assistant General Manager manages and coordinates all activities of the hotel to achieve optimal efficiency and effectiveness of the holiday rental operations.
  • He or she strives to maximize the full potential of the resort accomodations, while ensuring the satisfaction of guests, employees and home owners.
  • The work includes assigning tasks to staff and monitoring their performances to ensure compliance with the resort policies and operational procedures.
  • He or she supervises and responds to guest feedback; receives and seeks solutions in the event of complaints; and is proactive in the service recovery process.
  • The Assistant General Manager keeps an accurate administration and builds relationships with the home owners in the rental pool.
  • He or she carries out daily, weekly and monthly inspections to ensure the resort accommodations are maintained according to our standards.
  • He or she assists the GM in all aspects of sales, planning and forecasting.
  • The Assistant General Manager must be available 24/7 to respond to any guest or staff emergency.Directing the Housekeeping Manager and the Maintenance Manager, and supervising all aspects of work performance ;

Functie eisen Ass. General Manager (Curacao):

  • Higher education or equivalent abilities
  • At least 5 to 10 years of experience in the Hospitality Industry. International experience and experience in the luxury segment are an advantage.
  • At least 3 to 4 years of experience as Operations Manager, Assistant General Manager or Executive Assistant Manager
  • Excellent language proficiency for Dutch and English. Good command of Papiamentu and Spanish are a plus.