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FOH Manager - Amsterdam

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Afdeling :

Receptie Guest Relations Telefonisten

Functie(s) :

Receptie: front office manager

Functie kenmerk :

Leidinggevend

Dienstverband :

Full time

Opleiding :

HBO+

Werkervaring :

2 - 5

Geplaatst:

06.05.2021

Omschrijving vacature FOH Manager:

At Holiday Inn Express, we’re all about travel that’s simple AND smart.
That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check.  They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?

As FOH Manager at Holiday Inn Express Amsterdam - North Riverside with its 438 rooms, you will be responsible for the smooth operation of the Reception, F&B and Nights teams, working closely with the Operations Manager to deliver key metrics in line with IHG brand standards. 

Some of your main responsibilities will be:
  • Monitor the execution of work within the departments.
  • Ensure all employees consistently achieve product and hospitality service standards.
  • Carry out, review and update, where appropriate, respective SOPs as per company policy.
  • Carry out Duty Management shifts.
  • Take part in recruiting and onboarding new employees.
We’ll reward all your hard work with an industry leading salary and benefits – including a uniform and superb training.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
We pride ourselves on investing in the ongoing career development within the IHG brand and Odyssey Hotel Group, working in partnership with Interstate Hotels & Resorts.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
 Click apply and start your journey with us!

 We strive to maintain a recruitment process that is open, honest and fair. All job applicants will be treated fairly and our recruitment decisions will only be based on objective criteria such as the individual’s skills, qualifications, experience and other competencies relevant to the job.
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Functie eisen FOH Manager:

In order to perform well in this role, you need:
  • Min Bachelor’s Degree level of education.
  • At least 3 years’ of experience in a similar role.
  • Excellent knowledge of English and Dutch, both written and spoken.
  • Excellent organisational and leadership skills.
  • Proactive, adaptable and independent.
  • Excellent communication and decision-making skills.
  • Diplomatic, respectful and supportive of company policies.
  • Ability to work under pressure, to prioritize and to meet deadlines.