Bedrijfsinformatie

DoubleTree by Hilton Amsterdam Centraal Station


Oosterdoksstraat 4
1011 DK Amsterdam , Noord-Holland (Netherlands)

  • Sterren**** 4 sterren
  • HotelgroepHilton Hotels Worldwide
  • ContactJennifer Seib
  • Telefoon0205 300800
  • Website
    http://doubletree1.hilton.
    com/en_US/dt/hotel/AMSCSDI-DoubleTree-by-Hilton-Hotel-Amsterdam-Centraal-S
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Home » Amsterdam » Front of House Manager

Front of House Manager - Amsterdam

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Afdeling :

Receptie Guest Relations Telefonisten

Functie(s) :

Receptie: front office manager

Functie kenmerk :

Leidinggevend

Dienstverband :

Full time

Opleiding :

HBO

Werkervaring :

2 - 5

Geplaatst:

02.06.2020

Omschrijving vacature Front of House Manager:

This is an outstanding opportunity to join DoubleTree by Hilton Amsterdam Centraal Station.
 
Set in the heart of the historic city centre, adjacent to Amsterdam Centraal Station, the modern DoubleTree by Hilton Amsterdam Centraal Station offers stunning city views and extraordinary service.
 
The hotel has 557 stylish guest rooms including 48 fantastic suites and 3 resident roof gardens. City Café, Eastwood, Lobby Bar, Executive Lounge and our very own Starbucks are great destination hotspots in the city. The first floor accommodates extensive meetings and events possibilities with 15 flexible meeting rooms.
The SkyLounge Amsterdam, with rooftop terrace, on the highest floor of the hotel, is a stylish meeting place with baristas, cocktail experts and a DJ daily. From the top floor, guests can enjoy an amazing 360-degree view of the historic town, Amsterdam.
 

Functie eisen Front of House Manager:

As Front of House Manager you will be responsible for the smooth running and the management of the Front Office department. You will be instrumental in driving our standards from the onset; a leader in Customer Service and Hospitality. Not only will your passion for people and guest service be unrivalled, you will lead and develop the team to ensure our guests have a truly fantastic experience. Service excellence will be top of your personal list of priorities, as it is ours. You will be responsible for managing the Hilton Honors programme and SALT programme and be involved in various other DoubleTree and Hilton initiatives within the hotel.
With this in mind you will ideally already be a Front of House manager or Assistant Front of House Manager in a 4 or 5 star hotel and looking for a new and exciting challenge.  Your communication skills will be exceptional and you will have had previous experience of working with a PMS system ideally OnQ as well as good  Microsoft Office knowledge. Developing and supporting a strong working relationship between Front Office, Reservations team and duty managers will be a key aspect of your role to ensure the highest levels of guest service and achievement of business objectives.