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Front Office/ Club Receptionist - Amsterdam

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Afdeling :

Receptie Guest Relations Telefonisten

Functie(s) :

Receptie: front office manager , assistant front office manager , supervisor front office , receptionist , night receptionist , minibar employee

Functie kenmerk :

Operationeel

Dienstverband :

Full time

Opleiding :

MBO

Werkervaring :

0 - 1

Geplaatst:

07.11.2019

Omschrijving vacature Front Office/ Club Receptionist:

Who we are…

A collection of private members’ clubs for like-minded individuals, with currently 23 locations internationally and growing, including Barcelona, Berlin, Istanbul, London, Los Angeles, and New York. Amsterdam is our newest opening in the historic Bungehuis.

We are connecting with the creative community in Amsterdam to bring all forms of artists together in a home-away-from-home, with a unique setting to work, connect, eat, drink & nap. Also offering a private cinema, fully serviced gym, sauna & steam as well as exclusive member event programming.

We are extending our team and looking for new recruits to join our family that embody our ethos.

We have opportunities across various departments, including Membership, Events, Food & Beverage, Hotel Operations, Heath & Well-being.

As well as those candidates with previous experience in hospitality, we encourage like-minded creatives, artists, musicians, designers, and entrepreneurs to apply to join us.


The Role ...
We are currently recruiting for a Front Office Agent to support our Front Office Team during the operations. In this position you will be ensuring an exceptional guest service experience for our members and guests.
 
You will mainly be busy with:
  • Welcoming and rooming our guests
  • Check-In and Check-Out of guests and members,
  • Concierge tasks
  • Receiving and handling reservations
  • Coordinating and organizing guest requests
  • Handling our telephone switchboard for both internal and external calls
  • Booking transactions and do necessary corrections if applicable
  • Checking invoices amongst others

Functie eisen Front Office/ Club Receptionist:

We are looking for you when you have:
  • Completed an apprenticeship/professional education in the hotel industry
  • Gained working experience of around 1 year in the same position
  • English and one other language skills on a communicational level
  • Proficiency with Opera or similar PMS

By being part of our Soho House family, we will offer a huge number of Learning & Development opportunities as well as other benefits such as:
  • Competitive salary
  • Cookhouse & House Tonic - trips, training and workshops
  • Team Events
  • An extensive range of externally and internally run courses to all employees
  • Family Meals during your shifts
  • Sport Classes
  • Staff Screenings

Interested?
We look forward to receiving your application! Please use the application form.