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Front Office employee - Amsterdam

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Afdeling :

Receptie Guest Relations Telefonisten

Functie(s) :

Receptie: receptionist

Functie kenmerk :

Operationeel

Dienstverband :

Full time

Opleiding :

n.v.t.

Werkervaring :

n.v.t.

Geplaatst:

20.01.2022

Omschrijving vacature Front Office employee:

Join the Front Desk team of City Hotel Rembrandt Square! 
 
We are looking for a friendly and welcoming Receptionist to join our Front Desk team!
 
As part of our Front Desk team, you will greet guests from all over the world, will assist them during their stay by helping with directions, restaurants or club recommendations etc., answer emails and phone calls, process online reservations as well as check-ins, check-outs and walk-in reservations. Experience is not mandatory as we will teach you everything you need to know before your first shift.
 
About us
 
City Hotel Rembrandt Square is a small two-stars hotel located in the heart of Amsterdam’s city center. Our hotel attracts many youngsters that come to explore and party in the city, but we are also the best pick for travelers and families that want to explore the Netherlands. 
 
You will work in a relaxed but organized environment with international colleagues and guests.  The hotel is within a walking distance to Central Station and easily accessible by public transport (tram & night bus stop right outside our door, metro close by). 
 
Responsibilities
 
  • Welcoming guests and providing them detailed information about the city
  • Processing online reservations
  • Administrative tasks (registration, transactions etc.).
  • Check-in and check-out guests
  • Process walk-in reservations
  • Upselling (breakfast, late check-out, early check-in etc.)
  • Tasks related to the social media of the hotel (Facebook, Instagram, TikTok).

Functie eisen Front Office employee:

The ideal candidate
 
  • You have a BSN and/or work permit in the Netherlands
  • You communicate well (writing and speaking) in the English language (a second foreign language is a plus)
  • You are punctual
  • Good communicative skills
  • Flexible and willing to work in shifts (mornings, afternoons, nights)
  • Living in Amsterdam