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Front Office Host - Amsterdam

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Afdeling :

Receptie Guest Relations Telefonisten

Functie(s) :

Receptie: receptionist

Functie kenmerk :

Operationeel

Dienstverband :

Full time / Part time

Opleiding :

MBO/HBO

Werkervaring :

0 - 1

Geplaatst:

13.10.2017

Omschrijving vacature Front Office Host vacature:

Love providing great service and creating uplifting moments? Take the next step in your career as a Front Office Host at Park Plaza Victoria Amsterdam. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.
 
From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments
 
Description of the Company:
At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:
As a Front Office Host you will be performing reception tasks and performing reception work with one or more colleagues such as, Compilation of accounts, Processing of payments using (automated) cash system and transfer of cash at end of service and payment of received funds and credit card payments. You will also be checking change of fee for commencement of service and end of service receipts; If necessary, do any additional activities such as: handling types of various documents such as invoices, confirmations, etc.

Functie eisen Front Office Host vacature:

Job role responsibilities:
  • Sending messages (also for guests) by fax and email.
  • Check-in and check-out of guests.
  • Take care of the outgoing mail.
  • Make reservations.
  • Managing the telephone exchange.
  • Accept and transfer calls with guests or internal business officials.
  • Caring for good presentation and service and optimal service-oriented attitude.
  • Compliance with the instructions / procedures relating to guest treatment, administrative handling, etc., as well as the (personal) presentation.
  • Be prepared to take over administrative work.
  • Providing information and provide services to guests.
 What we are looking for:
  • Someone who is very hospitable, independent, integer and enthusiastic.
  • Someone who is flexible.
  • Good command of the Dutch and English language.
  • Representative.
  • Knowledge of Opera is a pré.
Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide! 

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments
 
Explore Park Plaza, please apply via parkplazacareers.com. 
 
Christina Bechay
vhahr@pphe.com
+ 31 20 623 42 55