Do you love delivering inspirational service? Take the next step in your career as a Front Office Host at Park Plaza Amsterdam Airport. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment. Do you think you can complete our team with your enthusiasm and guest-oriented attitude?
Description of the Company:
At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.
Main role and objectives:
As Front Office Host you will work in the reception of Park Plaza Amsterdam Airport. You will provide guests with an inspiring service and an unforgettable experience. You will feel welcome in the diverse team, where you can be yourself and your contributions are highly valued. Due to special circumstances such as stranded guests and big groups, no day will be the same.
Job role responsibilities:
- Welcome the guests and give them information about public transportation and (tourist) attractions
- Check the guests in and out using our PMS system Opera
- Answer questions from guests at the desk, the telephone and by e-mail
- Deal with complaints where necessary, independently or with colleagues
- You carry out various administrative tasks
- During all these activities you always take one step extra to offer our guests great service!