DoubleTree by Hilton Amsterdam Centraal Station

Oosterdoksstraat 4
1011 DK Amsterdam , Noord-Holland (Netherlands)

  • Sterren**** 4 sterren
  • HotelgroepHilton Hotels Worldwide
  • ContactJennifer Seib
  • Telefoon0205 300800
  • Website
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Guest Service Agent/Porter - Amsterdam


Afdeling :

Receptie Guest Relations Telefonisten

Functie(s) :

Guest Relations: guest relations officer

Functie kenmerk :


Dienstverband :

Full time

Opleiding :


Werkervaring :

0 - 1



Omschrijving vacature Guest Service Agent/Porter:

This is an outstanding opportunity to join DoubleTree by Hilton Amsterdam Centraal Station.

Set in the heart of the historic city centre, adjacent to Amsterdam Centraal Station, the modern DoubleTree by Hilton Hotel Amsterdam offers stunning city views and extraordinary service. 

The hotel comprises 557 bedrooms including 48 fantastic suites and 3 resident roof gardens. City Café, Eastwood, Lobby Bar and our Starbucks are great destination hotspots in the city. The first floor accommodates an extensive gallery space which fits 15 flexible meeting rooms. On the top floor you may find our fantastic SkyLounge with a spectacular roof garden and south facing barbeque terrace where one can enjoy the breathtaking view over Amsterdam and the River IJ.

As GUEST SERVICE AGENT/PORTER at DoubleTree by Hilton Amsterdam Centraal Station, you will be the first point of contact for our guests. A consummate 'people person', your passion for people and delivering exceptional guest service will be unrivalled. Guest Services is an integral part of our business and your people skills, attitude to customer care and flair for service will be at the heart of this team. Whether our guests are with us for business or leisure, you will be on hand to ensure a truly fantastic stay, leaving a lasting impression. Apart from giving guests information, running errands and arranging their needs in the city, you are also accompanying them to their rooms and assist with luggage. Per shift one porter with a driver's license is needed to park cars from in front of the entrance into the parking garage.


Functie eisen Guest Service Agent/Porter:

You ideally already work within the Porter or Concierge team in a similar environment and are keen to take on a role that allows you to develop your skills in a customer facing environment. However if you work in a guest service environment outside of hotels and have a great passion and knowledge about Amsterdam, your application is welcome as well.

Knowledge of Amsterdam culture, sights, public transport and what is to do in the surrounding area would be beneficial for this role however the drive to upkeep your knowledge on a constant basis and your personality will be the defining factors. Both Dutch and English language skills are essential. Other languages are much welcome, as is a drivers license.