Housekeeping Supervisor - Amsterdam

Park Inn by Radisson Amsterdam City West Amsterdam

  • Fulltime
  • MBO
  • 2 - 5 jaar ervaring
  • Taal: EN
  • Leidinggevend
  • Housekeeping
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Does not a single piece of detail escape you? Do you like to encourage and coach others in their work? Are you reliable and friendly? Then we are looking for you; a passionate Housekeeping Supervisor who would like a challenge at the Park Inn by Radisson Amsterdam City West!

 

 

You will start your day by checking in the system how many check-outs and stay overs there are for the day. There was a big event in Amsterdam yesterday and the hotel is fully booked. So, there are a lot of check-outs today. Because you know where your team's strengths lie, you know how to plan well to make it another successful day. In a joint briefing, you discuss the day with the team and inform everyone about today's particulars. After this briefing, everyone knows what to do and gets to work. Today you have an extra challenge, as it is the first working day of a new Room Attendant. You have paired her with an experienced colleague who knows about this. During the day, you will check whether everything is going well and help train this new Room Attendant. Meanwhile, you receive reports from the other room attendants that a number of rooms have already been delivered clean. You go there to check whether the rooms are ready for the next guest. The rooms are nice and clean and you make a note of this in the system so that the Front Office is informed. After all that flying back and forth, it's time for a break. After your break, you are called by a room attendant. The room she is in is a havoc. You rush over and help her 'strip' the room so that you stay on schedule. In the end, all of you as a team manage to get all the rooms clean. You thank the team for today's top performance. Afterwards, over a cup of tea with the new room attendant and accompanying colleague, you evaluate the day. It was a productive day, time to go home!

 

 

 

Your duties and responsibilities include:

·        Directly managing and coaching a team of 5 room attendants, total team consists of 30 RAs

·        Alternately responsible for the opening shift, assigning rooms to the room attendants and responsible for closing shift

·        Co-responsible for the linen and uniform room

·        Actively involved in the delivering 'on the job' training sessions and giving feedback to room attendants

·        Ensuring that the highest level of cleanliness and brand standards are achieved in our 476 rooms

·        Keeping the fun factor alive within the team, as this is what keeps our team motivated and energised in this physically challenging profession


What do you bring to this role:

·        You have a hands-on mentality

·        You have at least 2 years' experience in leading a team of room attendants

·        You have a valid work permit & BSN registration (if applicable) and health insurance

·        You understand that all action happens on the floors and not at the computer

·        You have a passion for Housekeeping and everything to do with cleaning

·        You speak and write the English language perfectly, Dutch is an added bonus

 

 

Furthermore, we offer you:

·        A salary appropriate to the position;

·        Guidance in your development as a hotel professional

·        Passionate colleagues and empowering managers

·        An informal culture where fun is paramount

·        International training opportunities

·        Introduction programme to your role, our hotel brands and corporate culture

·        After your probationary period, a 'Know Where You Work' programme so you can experience a real guest experience

·        Possibility to participate in collective health insurance

·        Employee discounts on overnight stays in hotels operating under the Radisson Hotel Group worldwide, not only for yourself but also for family and friends

 

 

Park Inn & VEN

 

 

The Park Inn by Radisson Amsterdam City West will feature 476 rooms and 20 meeting rooms, all decorated by designer Karim Rashid. The hotel will be part of the VEN complex, meaning the building will be shared with Holland Casino and flats by LimeHome. Curious?

 

 

 

Get a brief impression of the hotel here: https://youtu.be/PY-O3SDoL44?si=JwdWPbf2uBJ-1AF_

 

 

Of course, you're also curious what it's like to work at the Park Inn by Radisson Amsterdam City West. This can best be described as fun and informal, where attention to our guests and delivering quality is always our focus. The hotel is part of the Radisson Hotel Group, giving a world of opportunities towards an international career and training programmes. Very easy to reach by car or public transport, the Park Inn by Radisson Amsterdam City West is within walking distance of Sloterdijk station.

 

 

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands and operates and develops 1,400 hotels worldwide. The Radisson Hotel Group portfolio includes Radisson CollectionTM, Radisson Blu®, Radisson®, Radisson RED®, Park Plaza®, Park Inn® by Radisson, Radisson Individuals®, Country Inn & Suites® by Radisson and Prizeotel. More than 95,000 international team members work for the Radisson Hotel Group. The company is headquartered in Brussels, Minneapolis and Singapore.

 

 

Did you get excited after reading the vacancy? We would love to see why you are our new colleague! Would you like something different from a cover letter? Then send your creative video or text message to jobs.amsterdam@parkinn.com or send it via whatsapp to 06 11 80 86 63 and we will contact you a.s.a.p.!


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