Are you a native German speaker who wants to get an opportunity to be part of an inspirational, creative and fast growing company? Here you would be the first impression of our guests on a nice holiday, a great semester or an interesting conference.Why TSH rules
We live in a world where almost everything is always changing. The way we travel, study, live and work. People from all walks of life share the same passion: they love to connect! We believe in providing a fun, creative and inspiring environment where residents of all ages can live, work, play and grow. To achieve this, we rely on an awesomely fun, smart and motivated team to embrace the student spirit and bring it to life. We believe in world peace and we aim to play our part in creating it! What will you be doing to make that happen?
At The Student Hotel you will be responsible for many tasks that will make our company greater and will help us to grow. We are a young and highly motivated team where every day is a lesson and every feedback has a learning for us.
In short: a challenging position for an enthusiastic people person!Your role:
- Play with a wink! Handle the challenging questions from the guests and the partners via phone and email;
- Let’s connect! Manage the internal and external relationships;
- Be you! Work closely together with the departments Operations, Revenue, Sales and Finance;
- Intake, process and follow-up contract conditions with partners (corporate clients, trade and intermediaries) and registration into the reservation system;
- Changes of bookings (cancellations, overbooking) with available possibilities;
- Intake, process and follow-up requests, trade, agents and (corporate) short-stay together with Sales and Revenue management.