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Reservations Agent (GER) - Amsterdam

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Afdeling :

Reserveringen Revenue Management

Functie(s) :

Reserveringen: Reservations agent

Functie kenmerk :

Operationeel

Dienstverband :

Full time

Opleiding :

HBO

Werkervaring :

2 - 5

Geplaatst:

09.09.2020

Omschrijving vacature Reservations Agent (GER):

Are you a native German speaker who wants to get an opportunity to be part of an inspirational, creative and fast growing company? Here you would be the first impression of our guests on a nice holiday, a great semester or an interesting conference.

Why TSH rules
We live in a world where almost everything is always changing. The way we travel, study, live and work. People from all walks of life share the same passion: they love to connect! We believe in providing a fun, creative and inspiring environment where residents of all ages can live, work, play and grow. To achieve this, we rely on an awesomely fun, smart and motivated team to embrace the student spirit and bring it to life. We believe in world peace and we aim to play our part in creating it! 

What will you be doing to make that happen?
At The Student Hotel you will be responsible for many tasks that will make our company greater and will help us to grow. We are a young and highly motivated team where every day is a lesson and every feedback has a learning for us.
In short: a challenging position for an enthusiastic people person!

Your role:
  • Play with a wink! Handle the challenging questions from the guests and the partners via phone and email;
  • Let’s connect! Manage the internal and external relationships;
  • Be you! Work closely together with the departments Operations, Revenue, Sales and Finance;
  • Intake, process and follow-up contract conditions with partners (corporate clients, trade and intermediaries) and registration into the reservation system;
  • Changes of bookings (cancellations, overbooking) with available possibilities;
  • Intake, process and follow-up requests, trade, agents and (corporate) short-stay together with Sales and Revenue management.

Functie eisen Reservations Agent (GER):

RequirementsWho are you

You are a sparkling personality, super organized, accurate and bursting with energy. Moreover, you are:
  • Hospitality minded with an enthusiastic and open approach, preferably with some hospitality background;
  • Flexible and adaptable. You enjoy receiving and taking responsibility and you can work independently;
  • A person with well-developed social and communicative skills;
  • You speak English & German fluently. It will be an advantage if you have a good knowledge of Dutch or another foreign language;
  • Strong and friendly personality and you can handle busy (peak) periods;
  • Enjoy working in an ambitious, informal and international environment;
  • A great team player in a diverse and growing team;
  • Living in or nearby Amsterdam.