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Reservations Agent (German) - Amsterdam


Afdeling :

Reserveringen Revenue Management

Functie(s) :

Reserveringen: Shiftleader reservations , Reservations agent

Functie kenmerk :


Dienstverband :

Full time

Opleiding :


Werkervaring :

0 - 1



Omschrijving vacature Reservations Agent (German):

Europe Hotels Private Collection (EHPC) is a rapidly-growing independent hotel management company based in Amsterdam. As a true industry innovator, EHPC creates locally rooted storytelling hotel concepts in strategic locations in Amsterdam and selected key destinations across Europe. EHPC manages a collection of individually designed hotels in Europe and creates lifestyle hospitality concepts and brands. With a passion for extraordinary hospitality concepts and an eye for trends, EHPC today encompasses an unconventional mix of services and brands. Currently, the collection consists of Park Hotel Amsterdam, SIR hotels with hotels in Amsterdam, Berlin, Hamburg, and Ibiza (2017), Max Brown Hotels with hotels in Amsterdam, Berlin and Düsseldorf, the concept store X BANK, as well as the asset management of the W Amsterdam by Starwood Hotel & Resorts.

Reservations Agent (German) – FT
Location: Amsterdam

Job description:
The Reservations Agent is responsible for processing all individual and group bookings for the hotels. You will ensure that all requirements of our clients are met and actively seek to up-sell the services and facilities at the individual hotels. The Reservations Agent is also responsible for the correct and timely processing of options, special requests and modifying existing reservations. Answering the telephone, communicating by email and reporting are part of the job. You will be responsible for all reservations for the German hotels (e.g. Berlin, Hamburg and Dusseldorf), but located in our office in vibrant Amsterdam.

Functie eisen Reservations Agent (German):

Personal profile:
We are looking for an enthusiastic and driven colleague. This capable candidate has an affinity with the hotel industry, is a team player and helpful. Our ideal candidate will have the ability to work to deadlines and multi task within the role.

Job requirements:
  • MBO level;
  • 1-2 years of relevant experience;
  • Native German and English needs to be spoken and written fluent; Dutch is a pré;
  • Knowledge of OPERA PMS;
  • Commercial skills;
  • An eye for detail;
  • Flexible and showing initiative.

EHPC offers excellent primary- and secondary working conditions (market conformity) training- and development programs, collectivity discount on health insurance, business fitness and employee discounts in the Netherlands and abroad.