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Reservations Specialist/Agent (Fulltime/Parttime) - Aalsmeer


Afdeling :

Reserveringen Revenue Management

Functie(s) :

Reserveringen: medewerker reserveringen

Functie kenmerk :


Dienstverband :

Full time

Opleiding :


Werkervaring :

2 - 5



Omschrijving vacature Reservations Specialist/Agent (Fulltime/Parttime):

As a Reservations Specialist for the Renaissance Amsterdam Schiphol Airport Hotel & Moxy Amsterdam Schiphol Airport Hotel, you are responsible for processing all individual and group bookings with a friendly and authentic approach. You feel passionate about hospitality and will create an indigenous and personalized guest experience.
A successful Reservations Specialist is clear in communication, commercially oriented and a team player who likes to work closely together with our Sales, Revenue, Banqueting and Front Office departments within the two Marriott brands.
Your day will consist of
  • Processing and checking guest room reservations by e-mail, phone and online reservation systems.
  • Coordinating availability, bookings and communication with guests through third party agents.
  • Creating offers, group contracts and handling modifications of meeting requests and group bookings.
  • Performing financial tasks such as creating pro forma invoices, checking final invoices and verifying commissions for both individual guests and groups.
  • Promoting and maintaining customer loyalty with our Marriott Bonvoy program.

Functie eisen Reservations Specialist/Agent (Fulltime/Parttime):

  • Have a passion for hospitality.
  • Can communicate fluently in Dutch and English, both written and spoken.
  • Have experience with a reservation system (preferably Opera/Marscha).
  • Are available to work weekdays and occasionally weekends as well.
  • Offer you a great place to work in a diverse team!
  • Offer a second family with a work hard, play hard kind of mentality
  • Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)
  • Have a special Associate Discount Rate in all Marriott Hotels worldwide
  • Competitive salary according to the Horeca CAO
Don't miss this exciting opportunity to join the Renaissance Amsterdam Schiphol Airport and Moxy Amsterdam Schiphol Airport team.
This hotels are franchisee-owned and operated.