Floor Supervisor (m/f) - Amsterdam
Motel One Amsterdam
Amsterdam
- Fulltime
- n.v.t.
- 0 - 1 Years of experience
- Language: EN
- Operational
- Housekeeping
About Motel One
The Munich based Motel One Group has 75 hotels with more than 20,000 rooms in Germany, Switzerland, Belgium, the Netherlands, the Czech Republic, the United Kingdom, Austria, France and Spain. Motel One started in 2000 by 'Dieter Muller' a German Entrepreneur, with a promising vision of providing high-quality interiors, exclusive designs, excellent service and outstanding locations at attractive prices. Motel One's motto is "Like the Price, Love the design"
Motel One positions itself as a low budget design hotel and it is the pioneer of this concept in Germany. From 2000 to 2010, Motel One proved itself as the 'Best Budget Hotel in Germany' by earning this award in 2010 from the German Institute for Service Quality. Furthermore, high occupancy and a large number of satisfied guests also attest to this tag. From 2010 until now, Motel One has been able to expand even outside Germany by implementing its strategy of high-quality product and design standards, combined with excellent city center locations and a very attractive price.
In 2015, Motel One Group opened its first Hotel in the Netherlands, "Motel One Amsterdam ", right in front of Amsterdam RAI Conference Center. In 2017, second Hotel was opened in the Netherlands: ‘Motel One Amsterdam- Waterlooplein’.
2015 - Motel One is awarded the prestigious “German Marketing Award” as the first hotel brand.
2016 - Motel One is again awarded “Best Budget Hotel in Germany” as well as “Entrepreneur of the Year” by Ernst & Young.
2016 - Dieter Müller receives the IHIF Lifetime Achievement Award, considered as the Oscar of the hotel industry
2017 - Motel One is awarded “Top National Employer” by the magazine Focus in collaboration with Xing and kununu, as well as “Innovator of the Year” by the trade magazine “Brand Eins”.
Floor Supervisor (m/f)
Your remit:
Floor Supervisors with Motel One assist with the smooth and efficient operation of the Housekeeping Department. Our Floor Supervisors are responsible for ensuring all guest rooms and public areas are cleaned and presented to Motel One brand standards.
As a Floor Supervisor with Motel One, you will be primarily responsible for performing the following tasks to the highest standards:
- Assist with the organisation of the Housekeeping Department, including implementing all necessary standards and work flow schedules
- Daily deployment and supervision of external contract cleaning company staff
- Daily monitoring of cleanliness standards in guest rooms and all public areas
- Daily inspection of house operations with a view to troubleshooting
- Report maintenance faults to Maintenance Technician and liaise with them regarding repairs
- Assist with the implementation and maintenance of the Motel One internal quality assurance system and the integrated check lists
- Monitoring of storage cupboards and housekeeping trolleys to ensure they are sufficiently stocked and well presented
- Secondary cleaning if required and/or liaison with external contract cleaning company staff
- Demonstrate a high level of customer service at all times
- Maintain good communication with all departments in the hotel
- Ensure that both the GM and Head Housekeeper are kept fully aware of any relevant feedback from guests and, or, other departments
- Comply with hotel security & fire regulations and all health & safety regulations
Your profile:
Floor Supervisors at Motel One are always working on behalf of our guests and working with other team members. At Motel One “We Focus on Personality” when recruiting new team members and to be successful in this role, you should have the following attitude, behaviours and skills:
- Minimum 6 months previous experience working in a similar position within a hotel environment
- Passionate and enthusiastic with a positive approach
- Good communication skills
- Commitment to delivering a high level of customer service
- Well presented with a professional attitude
- Ability to work on your own and as part of a team
- Flexibility to respond to a range of different work situations
- Excellent eye for detail
You will love it! This promise we do not only give to our guests, but also to our employees. Because being part of a successful concept is fun, if you participate in it actively.
Motel One Incentive System – You participate in the company success and therefore receive an attractive bonus!
Motel One Campus – At our new training academy in Munich you will take part at diverse training and study programs!
Motel One Goes International – Exciting career opportunities and flat hierarchies are waiting for you at one of our new Motel One destinations.
Take that chance to develop in a dynamic and employee related company. We are looking forward to receiving your online application!
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Floor Supervisor (m/f)
- Motel One Amsterdam Amsterdam
