Front Office Intern - Amsterdam
Amstel Hotel Amsterdam
- Fulltime
- 0 - 1 Years of experience
- Language: NL / EN
- Operational
- Reception
Are you brilliant in ensuring guests have a memorable exceptional experience? Are you highly passionate about hospitality? Then the Amstel Hotel invites you to join our brilliant dynamic Front Office team!
Responsibilities
Ensures that all guests receive a warm welcome and courteous welcome upon check-in and check-out, uses guest names as often as possible
Ensures the guests are assigned to the type of room requested in accordance with the rate
Works according to the hotel standards and according to schedule, inclusive of night shifts
Attends to guest enquiries, requests or complaints in an efficient and courteous manner, referring to management whenever necessary
Provides accurate information to guest enquiries related to hotel facilities
Preferably an education at the Hotel School
Teamplayer
Knowledge or passion for luxury and hospitality
Eager to learn
Good communication skills
Hardworking and motivated
Good command of the Dutch and/or English language
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Front Office Intern
- Amstel Hotel Amsterdam