Front Office Stagiair(e) - Rotterdam

Do you love making guests feel welcome and giving them that real “home away from home” experience? As an intern at Hotel Not Hotel, you’re treated like a real team member from day one. You’ll be closely involved with the Front Office, Housekeeping, and F&B departments — no boring desk job here! You’ll welcome guests, handle check-ins and check-outs using our systems, answer calls, process emails and payments, and support the F&B team. On top of that, you’ll solve problems on the spot and, as a friendly host, share the best insider tips about Amsterdam. One thing’s for sure: every day is different at Hotel Not Hotel — expect the unexpected!

Your responsibilities

• Making sure our guests have an unforgettable stay

• Handling check-ins and check-outs

• Managing reservations

• Answering emails and phone calls

• Processing payments

• Supporting the F&B team

• Coordinating housekeeping tasks

• Ensuring the hotel always looks its best

• Giving guests tips & tricks about the city

Who you are

• A true team player who loves working with people

• Hands-on and eager to learn

• Comfortable speaking Dutch and confident in English

• Social, flexible, and easy to get along with

• Hospitality-minded — you enjoy making people happy

• Fun, energetic, and armed with a good sense of humor

What we offer

Work hard, play hard — that’s our promise to you

• A dynamic, fun, and inspiring workplace where you can truly be yourself

• Becoming part of the HNH family

• A challenging and educational internship within a young and enthusiastic team

• Plenty of opportunities for personal development and solid training

• An internship allowance

• And, of course, the time of your life!

Ready for an amazing internship experience at Hotel Not Hotel Amsterdam? Send us your application via WhatsAppor email and tell us who you are and why you want to join us. We’ll get back to you soon!

Tamara (click on the apply button) (0)6 43082758