Human Resources Trainee - Amsterdam

Human Resources Trainee 

Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two Extreme WOW Suite. Our guests can taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer  exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever® service, our in-the-know W Insiders and our W Happenings. 

W Hotels does not recruit, we cast Talent. As a Human Recourses trainee, you will be Supporting the HR Manager and other HR Team Members with a variety of tasks… are you up for a challenge? 

 Main responsibilities:  

• Support all HR processes, including but not limited to Employee Relations, Onboarding, Recruitment, Offboarding, Payroll, and Training. 

• Be an administrative mastermind: create and type office correspondence using a computer, distribute and route mail, and answer phone calls while recording messages. 

• Act as a homemaker by welcoming new talent to W Amsterdam and ensuring they feel at home. 

• Set new talent up for success through tasks such as preparing contracts, arranging key requests, conducting uniform fittings, showcasing the hotel, and more. 

• Create and maintain effective filing systems. 

• Leverage technology by processing data in various HR and Learning & Development systems. 

• Be our internal influencer by managing content on Facebook, Instagram, the Talent Website, and internal presentations and memos. 

• Take a hands-on approach to event planning, proactively preparing and executing internal events such as birthdays, staff parties, community service initiatives, Christmas celebrations, and general staff meetings from start to finish. 

• Participate in the recruitment process by screening CVs, conducting telephone screenings, assisting with interviews, and organizing casting days. 

• Co-host and showcase presentations for Hotel School students visiting W Amsterdam. 

• Become the go-to expert on HR matters by addressing questions, requests, and concerns from employees and management regarding company programs, policies, and guidelines. 

• Demonstrate a high level of attention to detail and always stay on top of your tasks. 

• Provide our talent with the signature Whatever/Whenever service by connecting with them and personalizing communication and service. 

• Thrive in a fast-paced environment and embrace working under pressure. 

• Foster collaboration by maintaining positive working relationships with other departments, as we are ALL-IN and work as a team. 

• Communicate effectively with your team and other departments, as teamwork is essential. 

• Maintain confidentiality and security of employee and property records, files, and information. 

• Ensure adherence to quality expectations and standards. 

• Perform other reasonable job duties as requested by supervisors. 

• Follow all company policies and procedures.