Sales Manager Radisson Amsterdam South - Amstelveen

Cycas Hospitality are a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe’s leading hotel company, and every member of our team must play their part in delivering exceptional service to our guests, our owners and our colleagues in order to achieve this.

Cycadettes transform hotels. We make working hard look like fun, whilst having a huge amount of fun working hard and delivering success and results.

Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio’s, one-bed and two-bed apartments has its own fully equipped kitchen. All rooms are suites with more living and working space than you would find in an any other hotel room. It is up to us to make the guests feel at home with our family of associates!

Keuken & Bar is full of local energy and international characters from breakfast through to lunch, and dinner. Relax and unwind with a great selection of beers, wines, and cocktails from the bar area. The restaurant offers a wide selection of seating areas ranging from more private tables next to the fireplace, or larger tables for groups of friends and colleagues. Our restaurant is designed for the entire family. Sports fans will appreciate the three large TVs, where they follow major sporting competitions. We are particularly well suited to family brunches and small parties. 

JOB SUMMARY:

The Sales Manager works closely with the General Manager to determine appropriate sales strategies in key market segments, maximizing all opportunities to support revenue objectives. He/she will be tasked to work towards sales targets and network with corporate clients, TMCs, ES Agents, local associations and networking groups, etc. He/she also must observe the local and wider domestic market, identify trends and monitor competitor activity. Manages key accounts and oversees the account management of all the contracted accounts across multiple market segments, aiming to maximize sales activities and drive a sales culture on property.

RESPONSIBILITIES:

• Drive Market Share and revenue performance for the property from assigned accounts
• Develop and implement strategies by segment with the General Manager
• Works with the revenue team and General Manager to set Sales strategies and drive commercial action
• Present and contribute during monthly owner’s and budget meetings on key actions undertaken
• Manage, coach & develop a sales culture for the property
• Create and develop a robust sales plan for the property with key internal stakeholders
• Develops, monitors and adjusts sales, groups strategies as required based on business needs
• Reviews sales account production monthly with revenue to identify patterns & volume of production to agree appropriate actions are taken
• Working with Marketing team to put together promotions during low demand period, value add promotions and event periods.
• Plays an integral role in all sales negotiations for existing business and for new account(s) sign up
• Prepares reports and other materials for regular meetings and business processes
• Develops strong partnerships with local organizations to further increase brand/product awareness
• Develops and manages internal key stakeholder relationships
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Negotiate room rates/packages with corporate clients
• Attend Sales events when required
• Report on a weekly/monthly basis all pipeline, contracts won, key activity in the month and next and top and bottom performing accounts
• Answer customer queries in a timely and suitable manner
• Work within current business strategies and recognize potential opportunities
• Prepare proposals and contracts.
• Maintain a proficient knowledge of current accounts production and competitive set prospects via various sales tools and other industry tools & reports
• Ensure our CRM tool in Salesforce is maintained and updated as per the required standard set by the organization

WHO ARE WE LOOKING FOR?

• Sales experience within the Region
• Understanding of sales within a branded environment
• Strong leadership, negotiation and relationship skills
• Team player with strong interpersonal skills
• Analytical approach to sales and ability to “think outside the box”.
• Effective ability to supervise, motivate, coach and develop teams
• Ability to develop and deliver effective presentations
• Demonstrate self-confidence, energy, enthusiasm and be a motivator
• Ability to adapt to a frequently changing market environment.
• Ability to work under pressure & meet deadlines
• Desire to coach selling techniques to the team on property
• Excellent organizational and planning skills

WHAT’S IN IT FOR YOU!

• Salary range according to Horeca CAO
• Annual performance-based bonus ranging from 15% to 23%, tied to the achievement of key performance targets
• 8% holiday allowance
• 25 holiday days.
• Free parking
• Travel allowance
• Free use of the gym.
• Cycas smiles Reward & Celebration program.
• Cycas Savings: many discounts on a variation of online web shops
• The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
• Growth opportunities within your hotel & within Cycas.
• Being part of a fast-growing hospitality company; Cycas Hospitality, where you can internally move to different Brands
• Great travel discounts for you and friends & family at Cycas Hospitality and Radisson properties.
• 50% discount on food & beverage at most of the Cycas properties.
• Complimentary voucher for 1 night stay at a Cycas property after your 1st year of employment