Sales Trainee - Schiphol

Sheraton Amsterdam Airport Hotel & Conference Center Schiphol

• Internship, 38 hour weekly, 20 weeks
• Management internship
• SBB recognised
• HBO
• Language: EN
• Operational
• Sales

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Overall description:

The Sales trainee is part of the sales team in charge of the Sheraton Amsterdam Airport Hotel & Conference Center.

The Sales department is responsible for the acquisition of new accounts and account management of the existing account base in order to maximize revenues in the corporate & group segment.

Purpose of position:

Support the sales department in the daily operational tasks. You will also experience /be involved in the conversion from Starwood Hotels & Resorts to Marriott International. A very interesting time to step in!

Key tasks and job functions:

Overall

• Ensure full liaison with other members of the Sales Department
• Maintain a strong communication with key departments like events, reservations, revenue and reception
• Work as a team with employees from all departments to ensure hotel objectives are met

• Meetings:Actively attend and participate in monthly sales meetings
• Attend all weekly line up meetings
• Attend RevMax meetings and Group Strategy Meetings

• Reporting:To prepare reports as required
• Prepare & analyze monthly figures via data extraction
• Assist with reporting & preparations for owners meetings
• Use and analyse of Travelclick report and seek for new business opportunities for team
• Prepare & analyze sales reports like account intelligence for sales appointments and join appointments where possible
• Assist in new business development and join in cold calling days

• ProgramsKnowledge of all Marriott International programs like: SPG, SPGPro, MarRFP, RevPlan, MILeads etc.
• Coordinate and carry out Mystery Calls for the Reservations Team

• Sales / Events supportive tasks:Completing RFP’s (Requests for Proposal) forms from companies requesting rates and detailed hotel information (when requested by Sales team)
• Analyze data to propose corporate rates for RFP’s
• Assist with the organization of, and attend client events and sales blitzes where applicable
• Assist with sales workshops
• To check newly created accounts for new business opportunities and coordinate with team
• Preparation of sales appointments/meetings
• Join and participate in sales appointments and site inspections
• Join in network events where possible

Projects:

Assist the Director of Sales and the Director of Sales & Events with projects

• Benefits for you:A great opportunity for a graduate student to develop sales skills
• Extensive training period on the job including The Next Generation Service Culture Training of 120 days
• Opportunity to join departmental workshops to expand own knowledge
• Experience day especially organized for trainees
• Monthly social Friday, a network drink with all colleagues of the hotel
• Sales & Events drinks & activities
• For internships as of 6 months, trainees will receive 0.5 holidays per month
• Internship salary
• Free meals at the canteen
• Opportunity to book Explore rate with 6000+ Marriott hotels worldwide
• Food & Beverage discounts in the hotels

Knowledge:

• Must be able to speak, read, write and understand the primary language(s) (Dutch) used in the workplace and full knowledge of the language English
• Ability to prioritize workload
• Efficient and organized with an eye for attention to detail
• Appearance and behavior befitting that of a luxury hotel
• Knowledge of all departments of the hotel
• Ability to effectively communicate in a friendly and positive manner with internal and external guests
• Ability to communicate customer needs
• Key personality traits:Excellent telephone manner
• Friendly, outgoing and enthusiastic personality
• Strong administrative and communication skills
• Ability to work within a team but also have initiative to work independently
• Ability to work under pressure and meet deadlines
• Flexible
• Good social skills
• Excellent standards of personal presentation
• Energetic