Assistant Banqueting Manager (FT) - Rotterdam

Job Description

As an Assistant Banqueting Manager at Haven Hotel Rotterdam, Curio Collection by Hilton & DoubleTree by Hilton Rotterdam Centre, you are the right hand of the Banqueting Manager and an important part of the day-to-day operation. Together, you ensure that all meetings, events and banqueting activities run smoothly, professionally and in line with the highest hospitality standards.

You support the Banqueting Manager in leading the department and are a visible presence on the floor. You maintain an overview of the operation, provide day-to-day leadership to the team and ensure that our guests receive outstanding service and a memorable experience.

With 15 multifunctional function rooms and a capacity of up to 600 guests, you will work in a dynamic environment where no two days are the same. You are comfortable switching between different responsibilities, know how to prioritize and remain calm and focused during busy periods. Together with the Banqueting Manager, you contribute to the continued development and optimization of the department.

Your main responsibilities:

• Support the Banqueting Manager with the daily management and organization of the banqueting department;

• Independently lead the banqueting team during meetings, events and other banqueting activities;

• Act as the main point of contact for the team and the operation in the absence of the Banqueting Manager;

• Lead, coach and motivate team members during the preparation and execution of events;

• Monitor service quality, guest experience, presentation and operational standards;

• Ensure effective staffing and contribute to an efficient planning of daily operations;

• Ensure the smooth preparation, execution and completion of meetings and events;

• Proactively identify and resolve operational challenges before and during events;

• Work closely with the Banqueting Manager, Kitchen, Sales, Marketing and other departments to ensure the seamless execution of events;

• Contribute to improving operational processes and service standards within the banqueting department;

• Ensure that agreements, procedures and operational standards are followed correctly and provide feedback to the Banqueting Manager;

• Take full day-to-day responsibility for the department and lead the team in the absence of the Banqueting Manager.

With your organizational skills, leadership and hands-on mentality, you ensure that the banqueting team can perform at its best. You are a reliable sparring partner for the Banqueting Manager and are confident in taking responsibility and making decisions when required.

Together, you contribute to a professional operation, satisfied guests and successful events every day.

What are we looking for?

We are looking for an energetic, service-oriented and engaged Assistant Banqueting Manager who enjoys being hands-on and thrives in a dynamic hotel environment. You are an important part of the banqueting team and support the Banqueting Manager in the day-to-day operation. You keep a clear overview, respond quickly to changing situations and know how to lead and motivate the team in a positive way.

You have a keen eye for detail and naturally go the extra mile for our guests. When the Banqueting Manager is not present, you confidently take responsibility for the department and ensure that the operation continues to run smoothly.

In addition, you bring:

• Demonstrable experience in banqueting, hospitality and/or event management, preferably within the hotel industry;

• Experience in leading and supporting a team;

• Strong organizational skills and the ability to oversee multiple events simultaneously;

• A proactive, flexible and stress-resistant approach to work;

• A keen eye for detail and a strong focus on quality and service;

• Excellent communication skills when dealing with guests, colleagues and external partners;

• A hands-on mentality and a willingness to actively work on the floor;

• The ability to make independent decisions and take responsibility in the absence of the Banqueting Manager;

• Fluent command of both Dutch and English, verbally and in writing.

Hospitality is in your DNA. You understand the importance of a well-organized team in creating a successful event experience and, with your enthusiasm and leadership, contribute to a professional and positive working environment.

What do we offer?

A challenging and versatile role within two prestigious hotels in the heart of Rotterdam, where you will work alongside a professional and enthusiastic team. As an Assistant Banqueting Manager, you will have the opportunity to further develop your skills, gain experience in a diverse banqueting environment and grow your career within hospitality.

We offer you:

• 25 vacation days based on a full-time employment contract;

• Travel allowance for a minimum commuting distance of 10 km;

• Hilton GO travel discounts and 50% discount on F&B within the Hilton Family;

• Discounts at more than 8,000 hotels worldwide;

• A varied position in a dynamic working environment;

• Opportunities for personal and professional development, with the potential to grow into a leadership role within banqueting.

Are you ready to play an important role as Assistant Banqueting Manager in the success of our meetings and events? Would you like to work closely with the Banqueting Manager and the team to create an exceptional guest experience, while continuing to develop your own career in hospitality?

Apply today through the application button and discover the possibilities!