Banquets Supervisor - Banquets Department - Amsterdam

Hotel Okura Amsterdam is an international five-star hotel. Step into our world and discover how Eastern and Western influences are uniquely intertwined through our blend of Japanese and Dutch culture. Together, all our employees provide outstanding, authentic service and an exceptional experience for every guest. To achieve this, we are looking for an enthusiastic colleague to strengthen our team. Are you able to perform quickly and efficiently at any time of the day and are you passionate about providing the best possible service to our guests? Are you open to a new challenge and would you like to pursue your career at one of The Leading Hotels of the World? Then this vacancy is definitely something for you!

What you can expect

The Banquet Operations department at Hotel Okura Amsterdam is the largest Banquet Operations department among five-star hotels in the Netherlands and is a market leader in banqueting revenue and quality. Working in Banqueting is challenging and rewarding. No day is the same, and to maintain the highest possible level of service for our guests, we work closely together within our team as well as with other departments. Together, you will help create unforgettable large-scale events at Hotel Okura Amsterdam.

As a Banquet Supervisor, you will be responsible, together with the rest of the team, for exceeding our guests' expectations and ensuring the successful organisation of events. You will have extensive guest contact and be responsible for supervising and guiding the Banqueting team.

Your main responsibilities will be:

• Supervising and guiding Banqueting Waiters/Waitresses and temporary staff;
• Proactively identifying ways to improve our service;
• Coordinating conferences and events;
• Welcoming guests and business relations;
• Maintaining excellent relationships with various departments.

Rest assured, you will not be working alone! In addition to working within your own team, you will also work closely with other departments across the hotel. Because only by working together can we achieve the best results. You will work shifts across 7 days a week, working 5 days per week. You must also be available to work on public holidays. Shifts are scheduled according to the events taking place in the hotel. Night shifts are very occasional. All overtime is accurately registered and compensated.

What we offer

• Contract: 1 year and per 1 January 2027, with the possibility of extension; we want you to stay!;
• Salary: Group 5. Click here for the salary overview;
• Bonus: 1 week's salary upon achieving the budgeted GOP (Gross Operating Profit) and a successful year-end evaluation;
• 8% holiday allowance (pro rata);
• 25 vacation days per year (pro rata);
• Compensation for public holidays;
• We invest in your personal and professional development with a €1,000 training and development budget;
• The Hospitality Collective Labour Agreement (Horeca CAO) applies;
• General Pension Scheme for Hospitality and Catering;
• General Survivor's Pension;
• Fun staff events, such as our annual staff party, Sinterklaas celebration, team outings and bootcamps;
• Attractive family and friends rates for overnight stays at Hotel Okura Amsterdam;
• 50% staff discount at one of our restaurants once a year;
• 20% staff discount in our restaurants;
• Travel allowance from 10 km one-way;
• After successfully completing your probationary period, you will receive a complimentary overnight stay with breakfast for two, so you can experience the hotel as a guest!

What we ask

Of course, we are primarily interested in you and what we can offer you as an employer. In addition, we expect you to have:

• At least 2 years of management experience within a Banqueting department;
• A diploma from a Hotel Management School or a comparable qualification;
• A guest-oriented attitude and an eye for detail;
• Excellent communication skills;
• Good command of both Dutch and English, both spoken and written.

Enthusiastic? Apply!

You can apply via the button below. We are very curious to get to know you. We will contact you as soon as possible for an introduction.