Front Desk Agent - Amsterdam

Pulitzer Amsterdam Amsterdam

Fulltime
n.v.t.
0 - 1 Years of experience
Language: EN
Operational
Guest Relations / Reception

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At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share.

The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.

Do you love providing personalized guest service and excel in a dynamic, global setting? If the answer is yes, then our Front Office Agent position will be your best fit.

As the initial and final point of contact, your responsibilities will include managing guest check-ins and check-outs, offering information, and overseeing administrative duties. With shifts spanning day, evening, and night, you'll be instrumental in cultivating a warm atmosphere, consistently surpassing guests' expectations.

Responsibilities:

Check-in and check-out processes, taking ownership to make each guest's stay memorable
Handling administrative tasks seamlessly throughout your shift
Record and action guest feedback to achieve memorable experiences
Providing a 'wow' factor with a sparkling personality

We are looking for someone who:

Has prior experience in hotel front office roles
Is adaptable to flexible shifts on both weekdays and weekends
Has excellent communication skills in English (proficiency in Dutch is an advantage)
Is capable of personally addressing and resolving guest requests and concerns.

We apply a competitive salary for this position. Does this sound like you? Apply now!

What's in it for you?

Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
5 free nights per year at the Lore Group hotels worldwide
Employee and Friends & Family discount rates at the Lore Group hotels
A monthly budget to spend on benefits platform Alleo
Possibility to lease a bike
50% discount in restaurants & bars at 19 partner hotels in Amsterdam
Free and unlimited appointments per year with a psychologist via OpenUp
A monthly contribution to a pension scheme
A monthly travel allowance
A monthly clothing allowance (if applicable to your position)
A yearly shoe allowance
Possibility to take part in a Dutch language course
Freshly prepared meals in the canteen
Discount on supplemental health insurances

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Questions regarding this job?

Questions will be send directly to the hotel.

Jobs at Pulitzer Amsterdam

Pulitzer Amsterdam
1. Prinsengracht 323
2. 1016 GZ / Amsterdam
3. North Holland
4. (Netherlands)
5. 0205235235
6. Website
7. Company page
Contact:
Laura Doest
Hotel group:
Lore Group