New

Front Office Employee - Amsterdam

Hotel Arena Amsterdam

Fulltime, 16 - 40 hour weekly
MBO
0 - 1 Years of experience
Language: NL / EN
Operational
Reception

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Are you always enthusiastic and cheerful, flexible, and do you consider order and cleanliness a given? Then you are the one we are looking for!

Hotel Arena is looking for a part-time hospitable Front Office employee

Hotel Arena:

We are a monumental, intimate, four-star design hotel in the most beautiful park in Amsterdam, the Oosterpark.

United by a love for art, design, music, travel, photography, and good food, Hotel Arena is the place where people meet, inspire, and enrich each other.

Our building from 1888 has transformed over the years from a Roman Catholic girls' orphanage to a sleep-in, and now a four-star Design Hotel.

The rich history is combined with modern design in all 141 renovated hotel rooms, our café-restaurant, the 5 creative meeting and event Studios, the Salon, and the Chapel!

We are a wonderful place for events, exhibitions, meetings, concerts, or just an unusual night’s sleep in one of our iconic rooms. Everything under one roof.

This is the place where Amsterdam meets the rest of the world!

Front Office

Our reception is located at the front of our building, giving you a view of the Oosterpark. As a front office employee, you are the main point of contact for our guests. You welcome guests from our 141 unique hotel rooms, as well as from the 6 meeting rooms and our showpiece, the Chapel. This historic building attracts a lot of attention, so there is always hustle and bustle around you! Our reception is staffed 24/7, so there is always someone present to check guests in and out, have a friendly chat, or offer assistance. Your shifts vary, which can be a morning or evening shift during the week or on weekends, and in return, you get a lot of flexibility!

Your Job

In addition to checking guests in and out, you do so much more! You ensure that our guests feel welcome and experience your hospitality. You can provide them with information about various Amsterdam hotspots, fun facts about the hotel, or a nice handwritten card. Additionally, you make sure the administration is in order or answer the phone. There is no lack of dynamism, but one thing is central: you exceed the guests' expectations!

Your Talents

In addition to your passion for the hotel industry and striving for optimal hospitality, you also have the following talents:

You are stress-resistant, enthusiastic, energetic, and have an eye for detail.
You are flexibly deployable, including on weekends.
You have a good command of Dutch and English; additional languages are a plus.
You have relevant work experience as a receptionist in a hotel.

What Do We Offer?

HA is a vibrant organization where there is always something happening. It gives you the opportunity to enhance your skills and expand your knowledge.

It is a pleasant environment with great colleagues who all work hard but also have time for a chat and a laugh in between.

If you come to work here, you will receive an 8-month contract and participate in internal training & education.

We offer attractive working conditions such as a good salary, fun staff outings, employee discounts, and an overnight stay in our hotel for 2 people after your probation period.

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