Front Office Employee (Evening & Night), 30 hours - Amsterdam
Highland Group Amsterdam
- Parttime, 24 - 30 hour weekly
- MBO
- 0 - 1 Years of experience
- Language: EN
- Operational
- Reception / Reservations
Front Office Employee (Evening & Night), 30 hours
For our newest hotel, Highland Atlantis Hotel in Amsterdam, we are looking for a Front Office employee for the evening and night shifts, working 4 days per week. Your working hours will be from 15:00 to 23:00 and from 23:00 to 07:00.
Are you the person who wants to contribute to the service, hospitality, and safety of the Highland Atlantis Hotel? Do you have experience in the hotel industry and would you like to work night shifts? Then we are looking for you!
Working at Highland Atlantis Hotel
Highland Atlantis Hotel has been part of the Highland Group since March 1st, an ambitious family business that owns six successful hotels in the center of Amsterdam and stands for personal attention to both our guests and employees.
The Highland Atlantis Hotel, named after the legendary lost city, is the perfect mix of modern comfort and historical charm. As a team, we do everything we can to make our guests feel welcome. Just like the hotel, our team is charming and friendly, with a touch of humor in our service.
What will you do as a Night Receptionist?
As a Receptionist / Front Office Employee, you are the first point of contact for our guests during the night. You understand how to provide exceptional service and exceed guest expectations daily through your personal approach. With your warm, friendly, and hospitable attitude, guests immediately feel at home.
Responsibilities:
Checking guests in and out;
Being the first point of contact for guests during the night;
Placing and coordinating orders and reservations;
Performing administrative and front desk tasks;
Maintaining and organizing storage areas;
Serving consumptions (drinks/snacks);
Preparing and serving breakfast for early check-out guests;
Monitoring the premises, identifying irregularities, and contacting external services when needed;
Providing guest services such as wake-up calls, restaurant reservations, and arranging taxis.
Who are you?
Reliable and able to work unsupervised;
You're a colourful, creative, and energetic person with a passion for hospitality;
You strive to offer high-quality service tailored to the needs of individual guests;
You're available to work on weekends;
Experience as night Receptionist/Front Office Employee at a hotel is preferred;
You are fluent in English, a second language is considered a plus.
Why work at Highland Atlantis Hotel?
At the Highland Atlantis Hotel you know your boss, managers, and colleagues. The teams are close-knit and the culture is open and informal, with a focus on personal development and where offering input is appreciated.
A small-scale hotel which means you will have a lot of responsibilities and will also take care of reservations and Guest Relations in addition to your role as Front Office Employee;
A hotel at the edge of the bustling city centre of Amsterdam that is part of the Highland Group, which consists of four successful hotels with unique identities and target audiences;
You can take part in courses and professional training, such as Emergency Response, Hospitality training, and the Social Hygiene diploma;
Compensation in accordance with the hospitality industry collective labour agreement;
Standard pension scheme, supplemented with a survivor's pension;
Annual company outing with the entire Highland team!
Are you interested in this position?
Please send your CV and cover letter to Nova Dubbelman (click on the apply button)
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Front Office Employee (Evening & Night), 30 hours
- Highland Group Amsterdam
Questions regarding this job?
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