Front office manager - Amsterdam

Are you passionate about hospitality and committed to excellence? Join us at Tivoli Doelen Amsterdam, the city’s oldest hotel and proud recipient of Two Michelin Keys, where history, elegance and contemporary service blend seamlessly. Our landmark house on the Amstel has welcomed distinguished guests for centuries, and today we continue this tradition by creating refined, memorable experiences shaped by genuine care and meticulous attention to detail.

As our new Front Office Manager, you will help us uphold this legacy by leading the team that is the heart of our guest journey.

Your Role as Front Office Manager (f/m/d)

As Front Office Manager, you will assume full professional and disciplinary responsibility for the Front Office team. As you look after our guests with commitment and passion, we make sure you feel equally supported.

What We Offer – Beyond the Ordinary

• End-of-year bonus (up to 100% of monthly gross salary) and refer‑a‑friend bonus (€500)

• Free online and offline training through our internal University

• Welcome @ Work: dine, stay the night, and enjoy breakfast at your own hotel

• Employee rates from €36 worldwide, 30% F&B discount, and Friends & Family rates up to 25%

• Discounts at a wide range of (web)shops

• Company Fitness, Bicycle Plan and Sport Plan

• Strong opportunities to grow within Minor Hotels

• Salary based on experience, beginning at Horeca CLA scale 7

Your Day-to-Day

• Lead, coach, and inspire the Front Office team, setting the tone for exceptional service

• Act as the main point of contact for guest-related matters, concierge duties and administrative processes

• Ensure the highest quality standards, guest satisfaction, and upselling performance

• Participate as an active member of the hotel’s Management Team