New

Front Office Supervisor - Amersfoort

Mercure Hotel Amersfoort Centre Amersfoort

Fulltime
MBO
0 - 1 Years of experience
Language: NL / EN
Operational
Callcenter / Guest Relations / Reception

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💥 What if your next role wasn’t just about checking guests in; but lifting them up?

At Mercure Hotel Amersfoort Centre, we’re not just hiring a Front Office Supervisor.
We’re looking for someone who wants to lead with heart, laugh with the team, and turn first impressions into unforgettable stays.

🌟 This is you (we can tell):

You’ve got 1+ year of experience in a senior front office or supervisory hotel role.
English? Nailed it. Flexibility with shifts? You’re on it. Bonus points if you know your way around Opera Cloud.
People call you a natural leader, we call you a guest experience hero.
You’ve got a warm, authentic vibe that makes people feel like they’ve arrived home (even if it’s just for one night).
You’re not just part of a team, you build one!

🚀 The Impact You’ll Make:

Be the face of the Front Office.
Keep daily operations smooth, smiles wide, and check-ins seamless.
Support the team with coaching, training, and real-time encouragement.
Jump in on performance reviews, scheduling, and making sure every shift ends with a fist bump.
Share local tips like a pro; we’re all about turning tourists into insiders.

🎁 Perks? Oh yes.