Front Office Supervisor - Amsterdam

Pestana Amsterdam Amsterdam

• € 2,400 - 2,500 per month
• Fulltime
• n.v.t.
• 2 - 5 Years of experience
• Language: EN
• Operational
• Guest Relations / Reception

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Front Office Supervisor

Hi new colleague?

Nice to meet you. My name is Nadia, HR Business Partner for the Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Are you a person who knows how to deal with busy challenging days? You are a fan of bottom-up ideas and ensure that the right ideas are worked out and implemented. Are you service orientated, hardworking and do you love to work in the exciting hospitality branch? Then we are looking for you!

The PESTANA HOTEL GROUP is the largest multinational group of Portuguese origin in the tourism sector, is present in 16 countries, has 12,000 rooms under direct management, has a global team of 7,000 professionals and is chosen by over 3 million customers/year. Our Hotel specifically count with 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and our beautiful restaurant & bar. This hotel is your new luxury home in Amsterdam.

We are looking for an enthousiastic Front Office Supervisor to join our team!

What will you be doing:

• Motivate, encourage, train and coach the team to provide the ultimate experience for our guests
• Manage, together with the Front Office Manager the Front Office team (agents, guest relations, porters)
• Manage the quality, consistency, presentation, and service of the Front Office.
• Deal with all administrative tasks, projects, and responsibilities such as scheduling and purchasing
• Collaborate with the hotel’s restaurant, housekeeping, and other operational department to ensure a smooth guest journey
• Use a wide range of coaching skills to ensure that the team is well motivated and informed of day to day activity.

What is in it for you:

• Full Time employment
• Salary in accordance with the hospitality employment conditions, appropriate to the position and experience (Horeca CAO group VI)
• A dynamic but relaxed, international work environment
• Friendly, passionate & fun colleagues
• International growth opportunities, as priority is given to applications within the Pestana Hotel Group worldwide
• Learning and development opportunities through our online courses.
• 1-night Guest Experience in our hotel including breakfast
• Access to the hotel gym

 Do you want to:Work

• in a five-star hotel in Amsterdam
• Build together on the success of our hotel.
• And… do you have that true service spirit!

Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to hr.amsterdam@pestana.com.

Congratulations, you have reached the end of this vacancy!

Job requirements

We value people that:

• are natural motivators with a good portion of personality.
• have experience in front office operations.
• someone with a hands-on and pro-active mentality.
• loves responsibility and handles stressful peak periods like a pro.
• have a flexible, and positive approach.
• are problem-solvers who likes to take on challenges.
• Have great language and communication skills in English and 2nd language is very helpfull