New

Front Office Supervisor - Amsterdam

The Diamond Amsterdam

Fulltime
MBO/HBO
0 - 1 Years of experience
Language: EN
Managing
Guest Relations / Reception

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Hotel The Diamond is a boutique luxury hotel with 36 rooms, located on Amsterdam’s iconic Leidseplein. Service, atmosphere and hospitality are at the heart of everything we do. Our Front Office team is the face of the hotel and plays a key role in the overall guest experience.

We’re looking for a Front Office Supervisor who can lead by example, coach the team, and ensure smooth daily operations. You’re hands-on, proactive, service-driven and able to stay calm and in control in a dynamic environment.

What will you do?

You oversee the daily front desk operations
You lead, schedule and train front office team members
You coordinate with housekeeping, F&B and management
You handle guest requests and complaints professionally and efficiently
You keep things running smoothly, even during peak hours

Job Requirements

Experience in a supervisory role at a hotel front desk
Fluent in English; Dutch is a plus, but not required
Strong hospitality mindset, structured and communicative
Skilled in problem-solving and prioritizing under pressure
Familiarity with systems like MEWS is a plus

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Questions regarding this job?

Questions will be send directly to the hotel.

Jobs at The Diamond

1. Kleine-Gartmanplantsoen 1
2. 1017 RP / Amsterdam
3. North Holland
4. (Netherlands)
5. 0202250121
6. Website
7. Company page
Contact:
Suzanne Pernot
Hotel group:
Quality Lodgings