Front Office Supervisor - Amsterdam
Holiday Inn the niu Fender Amsterdam
- Fulltime
- MBO/HBO
- 2 - 5 Years of experience
- Language: NL / EN
- Operational
- Guest Relations / Security / Management / Reception / Reservations / Roomservice
π Holiday Inn β the niu Fender, Amsterdam
Front Office Supervisor
Are you a passionate hospitality professional ready to take the next step in leadership?
We are looking for a Front Office Supervisor to join our team and help drive excellent guest experiences.
Your Role
As Front Office Supervisor, you will be the face of the hotel during your shift, ensuring smooth operations, motivated teams, and happy guests.
Key Responsibilities
Lead Front Office operations during your shift
Act as Manager on Duty, handling guest escalations professionally
Ensure IHG and brand standards are consistently met
Coach, motivate, and support the Front Office team
Coordinate closely with Housekeeping, Engineering, and other departments
Handle check-ins, check-outs, billing, and daily reports
Deliver a warm, welcoming, and memorable guest experience
What Weβre Looking For
Experience in Front Office or supervisory role (hotel experience required)
Strong leadership and communication skills
Guest-focused mindset with problem-solving abilities
Flexibility to work shifts, including weekends and holidays
Experience with hotel systems (Opera is a plus)
Fluent in English (Dutch is a plus)
What We Offer
A leadership role in a modern, international hotel
Career growth opportunities within IHG & Novum Hospitality
A supportive, energetic, and multicultural team
Competitive salary and benefits
Front Office Supervisor-Holiday Inn β the niu Fender, Amsterdam
-
Front Office Supervisor
- Holiday Inn the niu Fender Amsterdam
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