Front Office Supervisor | Vondel Hotels - Amsterdam
Hotel van de Vijsel Amsterdam
- Fulltime
- Language: EN
- Operational
- Reception
JOB DESCRIPTION
Are you ready for a managerial role? Do you enjoy taking responsibility for ensuring that our guests lack nothing during their stay? Can you effectively manage and motivate a team? Then the position of Front Office Supervisor Vondel Hotels is for you!
YOUR JOB
As a Front Office Supervisor, you are the linchpin of one of our hotels in Amsterdam. Your responsibilities include providing a warm and hospitable check-in and check-out experience for our guests, answering questions, and resolving issues for both guests and colleagues.
In addition, you support the Hotel Manager in the daily operations and leadership of the hotel. You assist with onboarding new colleagues and help ensure that the team remains motivated and engaged. Furthermore, you act as the main point of contact for all Guest Service Agents within the hotel.
WHAT DO WE OFFER YOU?
A market-based salary;
Travel allowance if you live more than 10 km from work;
Enjoy 8% holiday pay and 25 paid holidays (based on 38 hours per week);
Earn a €500 bonus for every new colleague who joins us through you!
Receive 110% of your salary when you work in a different hotel than usual;
You will receive 110% of your salary when you work a shift in a department other than your usual one;
Benefit from 110% of your salary on last-minute shifts (within 24 hours), and combine this bonus if you work at a different location. Count your winnings!
Discount on collective health insurance and pension scheme;
Discount of 40% when staying at one of our hotels (subject to availability) - hello weekends in Amsterdam or Maastricht!
Enjoy a 20% discount in our restaurants;
Free drinks when exploring our hotels - cheers!
Opportunities for internal advancement;
On renewal of your first contract, we'll treat you to a Canal Cruise for two through beautiful Amsterdam!
We celebrate your birthday every year and your anniversary as early as 2.5 years;
Opportunities for continuous personal and professional development through internal and external training courses;
Annual presentation of the Employee of the Year Award - who knows, maybe you will win the prize next year!
An inspiring workplace surrounded by art, history and travellers ;).
THE (PERFECT) MATCH
You have experience in the hotel industry and/or behind the Front Office. Solving problems of guests and colleagues is something you get energy from. Furthermore, you are stress resistant and can switch quickly. You strive for ultimate hospitality and are fluent in English.
MAKE IT HAPPEN
Do you want to be part of a young and ambitious team? Then do not wait any longer and apply quickly! For any questions, do not hesitate to call the HR team on 020 515 02 82. Who knows, we might soon welcome you as our new colleague.
-
Front Office Supervisor | Vondel Hotels
- Hotel van de Vijsel Amsterdam