Full-Time Front Office & Breakfast Attendant - Amsterdam

The Role

As a Full-Time Front Office & Breakfast Attendant, you are the face of the hotel – from the early morning breakfast service to guest check-ins and check-outs. You ensure every guest feels welcome, cared for, and well-informed throughout their stay. This is a hands-on and varied role, ideal for someone who enjoys combining guest interaction, organization, and service.

Responsibilities

• Welcome guests and handle check-ins and check-outs

• Prepare, present, and maintain the breakfast buffet

• Serve guests with friendliness and attention to detail

• Manage reservations, payments, and guest requests in Mews (PMS)

• Handle emails, phone calls, and guest inquiries professionally

• Monitor cleanliness and order in the breakfast area, lobby, and public spaces

• Collaborate closely with housekeeping and management to ensure smooth daily operations

About You

• You have a minimum of 1 year of experience as a (front office and/or breakfast service)

• You are well-presented, responsible, and service-oriented

• You speak fluent English; Dutch is an advantage

• You have excellent communication skills and remain calm under pressure

• You are flexible and available for morning, evening, night and weekend shifts

• You are independent, reliable, and solution-oriented

• You have strong attention to detail and a passion for quality service

What We Offer

• A dynamic and varied full-time position in a small, elegant boutique hotel

• Competitive salary in accordance with the Dutch Horeca CAO, based on experience

• Holiday pay and travel allowance

• Night allowances according to the CAO (if applicable)

• A professional and friendly team with open communication

• Opportunities for personal development and career growth

• A warm, inspiring workplace where true hospitality comes first

Interested?

Send your CV and motivation letter to (click on the apply button) Carola Grannetia – Hotel Manager

We look forward to meeting you and working together to continue building the personal and elegant guest experience that defines The Pijp Boutique Hotel.