Groups, Meetings & Events Manager - Schiphol

Groups, Meetings & Events Manager

Sheraton Amsterdam Airport Hotel & Conference Center

Do you enjoy being at the heart of commercial and operational collaboration?
Are you energized by converting group enquiries into successful business and flawless events?
Do you thrive in a role where relationships, overview and teamwork are key?

Sheraton Amsterdam Airport Hotel & Conference Center is looking for a Groups, Meetings & Events Manager who takes ownership of the full group journey and connects people across the hotel.

About Sheraton Amsterdam Airport Hotel & Conference Center

Directly connected to Schiphol Airport, our hotel is a trusted meeting place for international travelers, corporate clients and event professionals. With 417 guest rooms and 32 meeting and event spaces, Sheraton Amsterdam Airport Hotel & Conference Center is one of the largest conference hotels in the region, known for reliability, scale and genuine hospitality.

Your role

As Groups, Meetings & Events Manager, you are responsible for all group enquiries from beginning to end. From the moment an enquiry comes in, your team takes ownership to convert the business, secure revenue and deliver a well‑planned and successful event.

You lead and guide your team throughout the full process:

• Enquiry handling and follow‑up

• Conversion of enquiries into confirmed business

• Commercial alignment and pricing while working closely with Proactive Sales and Revenue Management

• Detailed planning and coordination of confirmed groups and events

• Close follow‑up until successful execution

You ensure that enquiries are converted efficiently and profitably, while maintaining strong client relationships and high service standards.

You report directly to the Director of Sales & Events.

Working together – the spin in the web

In this role, you are truly the connecting link within the hotel.

You work closely with:

• Commercial teams, such as Proactive Sales and Revenue Management, to align strategy, pricing and opportunities

• Operational departments, including Banqueting, Front Office and other hotel teams, to ensure smooth execution

• Your own Groups, Meetings & Events team, guiding them through detailed planning and coordination

You understand that success depends on collaboration. You know how to build, maintain and strengthen relationships across all departments and ensure everyone is aligned towards the same goal.

Leadership & team management

You are the manager of the Groups, Meetings & Events team and provide structure, direction and support.

You:

• Coach and guide the team throughout the full group lifecycle

• Keep overview of all enquiries, deadlines and confirmed business

• Ensure planning is accurate, detailed and clearly communicated

• Support your team during busy periods or complex enquiries

• Create clarity around priorities and responsibilities

• Foster a positive, collaborative and accountable team culture

Planning, quality & continuous improvement

Once business is confirmed, your team is responsible for the detailed planning. You ensure:

• High attention to detail and consistency in all planning stages

• Clear handovers and alignment with operational departments

• High guest satisfaction and reliable delivery

You also:

• Identify opportunities to improve processes and workflows

• Think along about how to increase repeat business and long‑term client relationships

• Share ideas and insights with the Director of Sales & Events

What do we offer?

• A central, connecting leadership role in a large conference hotel

• Close collaboration with commercial and operational teams

• A professional, international and supportive working environment

• Coaching, training and development opportunities

• Special Associate Rates at Marriott hotels worldwide

• Full time position (38 hours per week).

• CAO Salary, Scale 8

• €55 suit allowance to support your professional appearance

• Unlimited online and offline training opportunities

• A dynamic, international workplace within Marriott International

• Opportunities for professional growth and development