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Housekeeping Manager | Highland Group - Amsterdam

Highland Group Amsterdam

€ 3,400 - 3,800 per month
Fulltime
MBO/HBO
2 - 5 Years of experience
Language: EN
Managing
Housekeeping

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Do you have what it takes to oversee housekeeping operations across six unique hotels?

At Highland Group, hospitality, quality, and attention to detail are at the heart of everything we do. As a family-owned company, we manage six boutique hotels in the centre of Amsterdam, each with its own unique character and target audience. We manage our housekeeping operations entirely in-house because we believe that quality starts with our people.

To further professionalise our organisation, we are looking for a Housekeeping Manager who can maintain oversight, safeguard quality standards, and support the growth and development of our housekeeping teams.

Your role

As Housekeeping Manager, you are responsible for organising and overseeing housekeeping operations across six locations. You are not the person managing the daily operation of one individual hotel; you are the person who keeps track of the bigger picture.

You will divide your time between our hotels, identify where support is needed, monitor quality standards, and ensure that processes, planning, and staffing levels are aligned effectively.

You know how to set priorities, switch easily between different locations, and maintain a clear overview even during busy periods.

What will you do?

In this role, you will be responsible for further developing and maintaining our housekeeping organisation. Your responsibilities include:

Monitoring housekeeping quality standards across all six hotels.
Analysing performance based on Sweeply data, cleaning times, quality checks, and reports.
Identifying employees who excel and employees who require additional guidance and support.
Training, coaching, and developing housekeeping employees to ensure each team continues to deliver high-quality work.
Conducting job interviews together with hotel managers and ensuring a structured onboarding process for new colleagues.
Monitoring staffing levels, schedules, and budgets in collaboration with the back office team.
Managing housekeeping supplies and inventory across all locations.
Creating and maintaining periodic deep-cleaning schedules.

Who are you?

You are strong at maintaining oversight and seeing the bigger picture. You enjoy creating structure, improving processes, and helping people develop.

You thrive in a dynamic environment where no two days are the same and where you continuously switch between different locations.

You are analytical enough to translate figures and reports into practical improvements on the work floor, while also being people-oriented enough to coach, motivate, and retain employees.

Additionally, you have:

At least four years of experience in a housekeeping management role, organisational management position, or within the cleaning industry.
Experience managing and developing teams.
The ability to set priorities and work effectively under pressure.
A proactive mindset, recognising opportunities for improvement and turning them into concrete actions.
Strong communication skills and the ability to connect people at different levels within an organisation.
Excellent command of the English language; Dutch is a strong advantage.
Experience with digital systems such as Sweeply is a plus.

What do we offer?

At Highland Group, you will have the opportunity to make a real impact on the quality and guest experience within our hotels. You will join an informal organisation with short communication lines, where initiative is appreciated and you have the freedom to further professionalise processes.

We offer you:

A full-time position (40 hours per week).
A versatile management role with a high level of independence and responsibility.
A close-knit family business with an open and informal working environment.
The opportunity to improve processes and bring your ideas into practice.
A salary between €3,400 and €3,800 gross per month, depending on your experience and skills.
Holiday allowance and a good pension scheme.
Travel allowance up to €200 per month for commuting from 10 kilometres onwards.
Regular team events and social gatherings.
The opportunity to work across six unique locations in the heart of Amsterdam.

Interested?

Are you the organiser who knows how to combine quality with coaching, structure, and oversight?

Send your CV to (click on the apply button) Do you have questions about this position? Feel free to contact us. We would be happy to tell you more about Highland Group and this exciting opportunity.

We look forward to hearing from you!

Apply

Questions regarding this job?

Questions will be send directly to the hotel.

Jobs at Highland Group

1. Nieuwezijds Voorburgwal 96
2. 1012 SG / Amsterdam
3. North Holland
4. (Netherlands)
5. Show on Google Maps
6. 0205244540
7. Website
8. Company page
Contact:
Nova Dubbelman
Hotel group:
Highland Group