Night Receptionist, 16 hours - Amsterdam

Mister Highland Hotel Amsterdam

• Parttime, 16 hour weekly
• n.v.t.
• 0 - 1 Years of experience
• Language: EN
• Operational
• Callcenter / Guest Relations / Reception

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Mister Highland is looking for a nightreceptionist.

Mister Highland is looking for a 'switched on' and upbeat night receptionist for the night. In this diverse role you will be the friendly face that greets our guests, do administrative work, and retain a safe environment. 

We are looking for a Front Office employee for the 2 nights a week. Your working hours will be from 23:00 to 7:00.

Working at Mister Highland

Working at Highland Group means working at an ambitious and successful family business that stands for personal attention for our guests and our employees.

Our staff consists of highly qualified professionals who aim to delight and inspire our guests.

Mister Highland is an attractive and historic 17th Century townhouse with typical Amsterdam ceilings and oak beams located in one of the oldest parts of Amsterdam. Mister Highland offers comfortable and clean accommodation for leisure and business guests on a budget.

Mister Highland is in the heart of lively Amsterdam and within walking distance of all Amsterdam has to offer. Ranging from its historic buildings to the most modern museums full of Dutch Masters and attractions in the surrounding area.

What will you be doing as a Night Receptionist?

• Act as a point of first contact for guests;
• Coordinate different kind of orders and taxi bookings;
• Carry out all required administrative/receptionist duties;
• Maintain and organise company store rooms
• Serving drinks;
• Make and/or serve breakfast for guests who check out early;
• Survey the hotel, check for irregularities and contact the appropriate services if necessary;
• Accepting reservations via the phone, emails, or walk-ins;
• Assist with specific tasks or projects on an ad-hoc basis, as directed by the Hotel Manager.

Who are you?

• Reliable and able to work unsupervised;
• You're a colourful, creative, and energetic person with a passion for hospitality; 
• You strive to offer high-quality service tailored to the needs of individual guests;
• You're available to work on weekends;
• Experience as Receptionist/Front Office Employee at a hotel is preferred;
• You are fluent in English, a second language is considered a plus.

• Why work at Mister Highland?
• At Mister Highland you know your boss, managers, and colleagues. The teams are close-knit and the culture is open and informal, with a focus on personal development and where offering input is appreciated.
• A small-scale hotel which means you will have a lot of responsibilities and will also take care of reservations and Guest Relations in addition to your role as Front Office Employee;
• A hotel in the bustling city centre of Amsterdam near the Central Station that is part of the Highland Group, which consists of four successful hotels with unique identities and target audiences;
• You can take part in courses and professional training, such as Emergency Response, Hospitality training, and the Social Hygiene diploma;
• Compensation in accordance with the hospitality industry collective labour agreement;
• Full reimbursement for commuting expenses;
• Standard pension scheme, supplemented with a survivor's pension;
• Annual summer and winter activity with all your colleagues!

Are you interested in this position?

Please send your CV and cover letter to Charlotte Fuggle, c.fuggle@misterhighland.com