Revenue and Reservations Manager (FT / PT) - Maastricht
Twin Peaks Hospitality Maastricht
- Fulltime, 24 - 32 hour weekly
- MBO
- 2 - 5 Years of experience
- Language: NL / EN
- Managing
- Accounting / Banquet sales / Management / Reservations / Revenue management / Sales
Start date: Immediately
Contract: Fulltime (40 hrs) or Parttime (32 hrs)
THE ROLE
It is about two things: the numbers behind the rooms, and the small team that helps deliver them.
You take full ownership of pricing, forecasting, distribution and revenue performance across Hotel Beaumont and The Dutch. As a a strategic thinker you steer the mix between the direct channel and OTAs, maintain the rate architecture, drive monthly reporting and segmentation analysis, and make sure our commercial decisions are grounded in data.
You also lead our reservations department. You provide oversight, handle escalations on complex cases, and continuously improve how the team works.
We are an independent group, not a chain. Reporting lines are short and decisions are fast. Because of that, you will regularly be invited into systems questions and cross-functional projects that sit next to your role, not as owner, but as a contributor. For the right person, this is one of the most interesting parts of the job: the chance to broaden well beyond pure revenue management and shape how commercial operations run across the group.
You report to the General Manager and are part of the Management Team.
TWIN PEAKS HOSPITALITY
Twin Peaks Hospitality has four brands: Beaumont, The Dutch, Harry's and the Founders Bar. Go to www.tphcompany.com for more info on who we are.
www.beaumontmaastricht.com
www.harrysmaastricht.com
www.foundersbarmaastricht.com
www.hotelthedutch.com
WHAT WE OFFER
Competitive salary
An indefinite/ permanent contract after 8 months
Annual vacation money
Annual 6 weeks of paid leave (instead of 5 weeks)
Access to Fiscfree webshop (up to 40% discount)
Lease bike program
Growth opportunities
Internal and external training and education opportunities
50% discount on food for two in our restaurants
Friends and family discounts in our hotels
Discount on health insurance for you and your relatives
Disability insurance
Pension plan
2 weeks of paid birth leave for daddies-to-be
Travel Allowance from 10km
WHAT YOU'LL DO
Own pricing, forecasting and distribution for Hotel Beaumont and The Dutch
Maintain rate architecture, rate calendars and daily pick-up review
Deliver monthly reporting (KPIs, market position, segmentation)
Manage OTA relationships and the direct channel
Lead the Group Reservations department: oversight, escalations, continuous improvement
Contribute to the Commercial Team and Management Team meetings
Keep the General Manager informed on performance, opportunities and risk
WHO YOU ARE
Required:
naturally hospitable
a team-player
pro-active
empathic
positive
Proven experience as a Revenue Manager in hospitality
Hands-on experience with an RMS and a PMS
Strong analytical skills and comfortable working independently
English and Dutch
Ready to lead a small team, whether by prior experience or by clear ambition
A plus:
Operational hotel experience (front office, reservations)
Familiarity with distribution beyond the standard OTA set
Affinity with a small, hands-on, independent environment
Tech savvy
ARE YOU UP FOR THE CHALLENGE?
Great! We are very interested in meeting you, please apply for this position.
A reference check and/ or an assessment can be part of our recruitment & selection procedure.
You will be informed when these are required.
Acquisition in response to this vacancy is not appreciated.
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Revenue and Reservations Manager (FT / PT)
- Twin Peaks Hospitality Maastricht
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