Educational Training and Courses for the Hospitality Industry
In the hospitality industry, there are countless opportunities for development, from enrolling in a program to become a host/hostess at a Regional Education Center (ROC) to studying hotel management at a higher-level hotel school. These programs provide a solid foundation in hospitality knowledge, but in this industry, learning never stops. Specialization is not only an enrichment for your resume but often also a feast for your taste buds.
Discover More About the World of Wine
The world of wine is endlessly fascinating. Earning a wine certificate not only enriches your resume but also broadens your taste horizon. During wine courses, you taste a wide array of wines, learn about different grape varieties, and discover the wine-making process. There are various recognized wine courses and programs available, with WSET and SDEN being highly recommended. Do you already know enough about wine and food pairings? Check out sommelier job listings here.
Develop Your Taste
The Academy of Gastronomy offers a variety of programs that significantly enrich your knowledge of taste, cooking, wine, and hospitality. In addition to standard programs for chefs and hosts/hostesses, they also offer in-depth courses in wine-food and beer-food pairings, led by gastronomic inspirer Peter Klosse.
The Craft of Making Coffee
Preparing a good cup of coffee is an art in itself. A barista training teaches you the finer points of coffee making, including creating impressive latte art. These trainings are ideal to take with colleagues and are often offered on location as well.
Say Cheese
In fine dining restaurants, cheese often plays a starring role. If you want to take responsibility for serving cheese, extensive knowledge is essential. You'll learn not just about various types of cheese, but also the correct order of serving. A cheese course is a tasty way to expand your expertise. Read more information about the cheese course here.
Hospitality can be learned
Hospitality is the foundation of the hospitality industry. A training in hospitality teaches you how to exceed guests' expectations and how to provide royal service. Moreover, it gives you tools for handling difficult situations, which is indispensable in every hospitality venue.
Other Hospitality Trainings
There are a few other useful trainings and courses that can be valuable for a hospitality worker, not included in the text. Here are some suggestions:
Food safety and hygiene: Trainings in food safety, such as HACCP (Hazard Analysis Critical Control Point) or basic hygiene, are essential in the hospitality industry. These courses teach employees about safe food preparation, cross-contamination, and correct storage practices.
First aid and emergency response (BHV): Basic knowledge of first aid and emergency response is crucial in an environment with a lot of guest interaction. These trainings can prepare employees for emergencies and teach them how to react in case of accidents or health issues.
Conflict management and dealing with difficult customers: Trainings focused on conflict management and handling challenging customers can be very useful, given the nature of customer-facing service in the hospitality industry.
Sustainability in the hospitality industry: Courses on sustainable practices in the hospitality industry, including minimizing food waste and operating in an environmentally friendly manner, are becoming increasingly relevant.
Digital skills: In today's hospitality industry, digital skills such as working with online reservation systems, cash registers, and social media are important. Trainings in this area can help employees work more efficiently and effectively.
Mental health and stress management: Working in the hospitality industry can be stressful, so trainings in stress management and mental health are invaluable for the wellbeing of staff.
Language Skills: Especially in tourist areas or in international hotels, learning additional languages, such as English, French, or Spanish, can be very valuable.