Executive Lounge Host(ess) (FT) - The Hague
Hilton The Hague The Hague
- Fulltime
- 0 - 1 Years of experience
- Language: NL / EN
- Operational
- Guest Relations / Reception
Hilton The Hague is looking for a full-time / part-time Executive Lounge Host(ess)!
Our Executive Lounge is exclusively available to our VIP guests. As a host(ess), you are responsible for professionally providing service to our guests, including reception duties and serving breakfast, snacks, and drinks throughout the day.
An Executive Lounge Host(ess) contributes to the first impression of our VIP guests. Your responsibilities include:
Welcoming Executive guests upon arrival and providing service in the Executive Lounge, handling complaints, and answering questions
Staying up to date daily on all hotel products, services, VIPs, pricing, special promotional offers, and special events
Ensuring good communication between various departments in the hotel, such as Housekeeping, Maintenance, and Food & Beverage
Giving personal attention to all guests
Recognizing regular guests and VIPs, making notes, and passing on special requests regarding these guests (CRM)
Checking guest satisfaction and providing information about the city, the hotel, external venues, attractions, and sights in the area
Checking guests in and out
Taking care of breakfast, snacks, and related service in the Executive Lounge
Keeping the Executive Lounge clean and tidy
Washing dishes and tidying up the Executive Lounge kitchen
Managing orders and restocking the Executive Lounge
Having full knowledge of Hilton programs and systems, such as Hilton Honors
Who we’re looking for:
Someone with experience in hospitality, preferably in the high-end segment
Calm, efficient, and organized
Enthusiastic and service-oriented
You’re happy to go the extra mile and have a true can-do attitude
Well-groomed and professionally presented
Someone with a passion for hospitality and delivering unforgettable experiences
Good command of Dutch and English; a second foreign language is a plus
Flexible and available full-time or part-time. You can work variable shifts (including weekends, mornings, and evenings)
In possession of a residence and work permit for the Netherlands if required
Why Hilton?
Hilton is the leading company in the international hospitality industry. Hilton is known for its wide range of accommodations, from luxury full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has provided business travelers and vacationers with the best in accommodations, service, amenities, and value. Hilton strives to continue its tradition of creating exceptional guest experiences across its global brands.
Our vision—to fill the earth with the light and warmth of hospitality—unites us as a team, and our amazing team members are at the heart of everything we do.
Would you like to be the familiar face for our VIP guests and are you excited to become part of our fun team? Apply now!
-
Executive Lounge Host(ess) (FT)
- Hilton The Hague The Hague
Questions regarding this job?
Job suggestions
Front Office Associate - PT
The Rebyl Nijmegen A Tribute Portfolio Nijmegen
- Parttime, 1 - 30 hour weekly
Front Office Associate - PT
The Rebyl Nijmegen A Tribute Portfolio Nijmegen
- Parttime, 1 - 30 hour weekly