FRONT OFFICE AGENT – NIGHT AUDITOR - Amsterdam
Holiday Inn Express Amsterdam - North Riverside Amsterdam
- Fulltime, 36 - 38 hour weekly
- MBO/HBO
- 2 - 5 Years of experience
- Language: EN
- Operational
- Callcenter / Guest Relations / Reception
WANT TO BE PART OF A FAST-GROWING ORGANISATION?
JOIN US AS A FRONT OFFICE AGENT – NIGHT AUDITOR AT HOLIDAY INN EXPRESS AMSTERDAM NORTH RIVERSIDE
THE POSITION
We are looking for a Front Office Agent with a focus on Night Audit responsibilities. This role combines front desk guest service with important overnight administrative and operational tasks. If you are detail-oriented, enjoy working independently, and prefer the quieter night hours, this is the right fit for you.
YOUR RESPONSIBILITIES
Welcoming guests and handling check-in and check-out procedures
Being the main point of contact for guests during the night shift, including handling late arrivals or guest requests
Performing the night audit: reconciling the day’s financial activity and generating reports
Ensuring system accuracy for room types, rates, and availability
Completing security checks and maintaining public area cleanliness
Providing a clear and accurate handover to the morning shift
HOW WILL YOU DO IT?
You work independently and take full responsibility for your shift
You remain calm and solution-focused in any situation
You are a strong communicator and provide excellent guest service
You are flexible, presentable, and reliable
WHAT WILL YOU BRING?
Experience in hospitality or as a night auditor is a plus
Knowledge of MS Office and preferably Opera
Fluent in English, Dutch is a plus
You connect with IHG’s core values: people first, excellence, integrity, adaptability, and service
WHY JOIN US?
A dynamic, international work environment with variety in every shift
Competitive salary based on the Dutch Catering CLA
Full reimbursement of travel expenses
Pension plan provided
Up to 25 days of paid time off
Employee discounts at over 8,000 IHG hotels worldwide
Access to the Empowr well-being program
Regular team-building activities and events
Strong focus on internal development and career growth within hotel brands or at our head office
ABOUT ODYSSEY
We are the Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many well-known international hospitality brands. We partner with Marriott, IHG and Accor to develop and operate outstanding hotels – from Holiday Inn Express to Marriott's Autograph Collection. With over 700 employees and ActivumSG as our main investor, our purpose is to create meaningful stories through passionate service, attention to detail, and local inspiration. At Odyssey, your story is part of our journey.
OUR CULTURE
You’ll join a fast-moving, ambitious team that is redefining the hospitality industry. We believe in responsibility, collaboration and making an impact. If you take initiative and thrive in an international environment, you’ll fit right in.
ABOUT HOLIDAY INN EXPRESS
Holiday Inn Express is part of InterContinental Hotels Group and the largest brand within IHG. We keep it simple and smart – offering guests everything they need to rest, recharge and get things done. Our goal is to make travel hassle-free while providing that little extra touch where it matters most.
INTERESTED?
Please apply via this vacancy. Our Talent Acquisition Team will be in touch with you as soon as possible. We look forward to receiving your application.
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FRONT OFFICE AGENT – NIGHT AUDITOR
- Holiday Inn Express Amsterdam - North Riverside Amsterdam
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