Front office employee-parttime - Amsterdam

Hotel Amsterdam - De Roode Leeuw Amsterdam

• Parttime, 15 - 32 hour weekly
• MBO/HBO
• 0 - 1 Years of experience
• Language: EN
• Operational
• Guest Relations / Reception

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Are you looking for a job outside of regular office hours and do you enjoy working evenings and nights?

We are looking for a colleague for our Front Office in the nights, at our hotel in the heart of Amsterdam!

Hotel Amsterdam and Brasserie De Roode Leeuw has been located at a stone's throw from Dam Square for more than 100 years; a renowned name in Amsterdam and far beyond.

As our Front Office Employee during the nights, you will be the central contact for our guests. You are in charge of the nightly safety and security inside the hotel and providing services to our guests.

You are representative and service oriented with a smile and with personal attention you make the difference to our guests.

Your activities will consist of:

Your daily activities will be:

- handling incoming calls

- checking in new guests

- answering guest queries

- giving tourist information to our guests

- checking out guests and providing their invoices

- resolve complaints or provide solutions in case of any issues

The salary is competitive and based on your background and experience.

Who are we looking for?

 - good social and communication skills

- education or training in tourism/catering is preferred

- you're flexible, show initiative and have a strong sense of responsibility. You are also stress resistant.

- knowledge of Microsoft Office (Outlook, Word and Excel)

- good knowledge of Dutch and/or English in both writing and word, more languages are an advantage

- working experience in a hotel, preferrably in a similar job position

- experience in working with a reservation system is an advantage

Do you enjoy making sure that guests have a pleasant stay and great experience? Can you act quickly and independently, with a positive attitude? Then we would like to meet you!

 Are you eager to get started in this unique place in the city, then send your CV and motivation to Rachel Groot, Management Assistant, via vacature@hotelamsterdam.nl

-- acquisition based on this vacancy is not appreciated --