Front Office Supervisor | FT - Hoofddorp
NH Amsterdam Schiphol Airport Hoofddorp
- € 2,555 - 3,177 per month
- Fulltime
- MBO/HBO
- 2 - 5 Years of experience
- Language: NL / EN
- Operational
- Callcenter / Guest Relations / Reception
A day in the life of a Desk Manager
06:45 You arrive, in uniform, with a cup of coffee or tea in the back office. Your colleague from the night shift takes care of the handover.
07:00 You start your checklist, and, in the meantime, you keep an eye on your colleagues at the desk and support where necessary.
08:00 You have checked today's arrivals and communicated the details to the other departments.
10:00 In the absence of your manager, you attend the morning meeting. After the meeting you go back to the front office and in between the phone calls, you also process the incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests pending to check out and continue with your checklist until all is done.
14:00 You make sure the handover is updated for the evening shift.
14:45 The evening shift has arrived, and you make sure they know everything they need to know to begin their shift.
15:00 Time to go home!
What's in it for you?
06:45 You arrive, in uniform, with a cup of coffee or tea in the back office. Your colleague from the night shift takes care of the handover.
07:00 You start your checklist, and, in the meantime, you keep an eye on your colleagues at the desk and support where necessary.
08:00 You have checked today's arrivals and communicated the details to the other departments.
10:00 In the absence of your manager, you attend the morning meeting. After the meeting you go back to the front office and in between the phone calls, you also process the incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests pending to check out and continue with your checklist until all is done.
14:00 You make sure the handover is updated for the evening shift.
14:45 The evening shift has arrived, and you make sure they know everything they need to know to begin their shift.
15:00 Time to go home!
What's in it for you?
- Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary;
- Welcome @ Work: dine, spend the night, and have breakfast in your own hotel,
- Spend the night in our hotels all over the world for €36 or €72 per night and enjoy a 30% discount in our restaurants/bars;
- Discounts up to 25% for your friends & family;
- Discounts on all kinds of (web) shops;
- Stay fit with our Company Fitness Plan;
- From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your future, we offer plenty of internal career opportunities in The Netherlands and abroad;
- Salary scale 6 Horeca CLA. Depending on your experience this is usually between €2.242 – €2.758 gross per month (based on a full-time contract);
- A new family.
What's in it for us?
Apply
- Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a 'Natural Host' and have some years' experience as a receptionist. Experience as Desk Manager/Shift Leader/Supervisor is an advantage;
- You are good at setting priorities, you have a good command of the Dutch and English language, you are accurate, and knowledge of computer systems is a plus;
- You enjoy variety in your work and working hours and working in a team gives you energy.
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Front Office Supervisor | FT
- NH Amsterdam Schiphol Airport Hoofddorp
Questions regarding this job?
Questions will be send directly to the hotel.
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