Receptionist (2-4 days) - Amsterdam

About ibis Amsterdam City West
Ibis Amsterdam City West is a modern and comfortable hotel with 180 rooms and a dedicated team of around 30 employees. As part of the global Accor family, we focus on delivering excellent guest experiences while fostering a friendly and dynamic work environment.
Our team values collaboration, learning, and outstanding service. Joining us means becoming part of a supportive and international community that is passionate about hospitality.Functieomschrijving

Do you want to work in a fun, international team at a location that is easy to reach and where no day is ever the same? At ibis Amsterdam City West, we are looking for an enthusiastic Receptionist to join our team 2 to 4 days per week!

What will you do?

As a receptionist, you are the face of our hotel. You make sure guests feel welcome from the very first moment and leave with a smile. You are responsible for your own shift and keep an overview in a hotel with 180 rooms. Your tasks include:

• Checking guests in and out

• Managing reservations and handling administrative tasks

• Answering questions via phone, email, and online channels

• Providing information about the hotel and the city

• Booking tickets and assisting with various guest requests

• Supporting wherever needed — even if a guest would like a cup of coffee

Our lobby is your main workplace, but you are just as happy to support colleagues in other departments. As a medium‑sized hotel, we offer plenty of independence and many opportunities to learn.