Jorn Heikens knows better than anyone how to use technology to support people. As people technology manager at PPHE Hotel Group, the owner and operator of European brands like Park Plaza and art’otel, he is shaping the future of HR within an international hospitality organization.

This guide provides everything you need to know about working in a hotel in the Netherlands. You’ll find information about language requirements, work permits, applying for jobs, career growth, and frequently asked questions.

With over forty years of experience, Remco Groenhuijzen is a well-known figure in Dutch hospitality. From the kitchen to his role as General Manager of Mövenpick Hotel Amsterdam City Centre and VP Operations, his career reflects dedication, growth, and people-focused leadership.

The way we apply for jobs is changing. Whether you’re aiming for a position as a receptionist, a housekeeping staff member, in F&B, or in hotel management – digital tools are playing an increasingly important role. An AI tool like ChatGPT can become your secret weapon during the application process. 

Jeroen Taillie, passionate about gastronomy and hospitality, built a strong reputation in the hotel industry. After launching new F&B concepts at NH Collection Grand Hotel Krasnapolsky, he became Director of F&B at Anantara Siam Bangkok Hotel.

The number of stars a hotel has indicates the facilities you can expect. It also provides insight into how the hotel is organized, what level of service guests can expect, and what responsibilities staff members have. 

In the hospitality industry, there are several key management roles that contribute to a venue's success. Two of these are the Food & Beverage Manager and the Restaurant Manager. Both positions have a major impact on the performance of a hospitality business.

Soft skills are playing an increasingly important role in the hospitality sector. These are personal skills that contribute to effective teamwork and an outstanding guest experience. Nowadays, employers, HR teams, and recruiters place less emphasis on degrees and focus more on a candidate's soft skills. 

With a career that started in a small hotel in Helmond and extended to renowned hotels such as Pulitzer Amsterdam, Alex van Gastel has forged an impressive path in the hospitality industry. His Brabant roots, where hospitality is deeply embedded, formed the foundation for his passion and drive in the field.

Esther Blok started her hospitality journey at the age of fifteen, working her way up from serving in a pizzeria to winning the Future Hotel Leader Award 2025. Her passion for hospitality evolved into a love for the hotel industry, with a strong focus on front office and leadership. As of May 1, 2025, she will take on the role of Hotel Manager at Moxy and Residence Inn The Hague.