Front Office Supervisor - Amsterdam
Element Amsterdam Hotel Amsterdam
- Fulltime, 38 hour weekly
- 2 - 5 Years of experience
- Language: EN
- Operational
- Callcenter / Guest Relations / Reception
Make it feel like home
A stay at Element by Marriott Amsterdam Hotel should feel like coming home: carefree and familiar. Our Front Office team plays a key role in this. Because we focus on long-stay guests (stays of several weeks or months), hospitality for us is about more than just a smooth check-in or check-out. We create a place where guests truly feel welcome.
Element by Marriott Amsterdam Hotel
The brand caters to both business and leisure guests. The hotel features 160 modern, stylish rooms and several meeting rooms, all inspired by nature and smart design. The hotel also houses the new restaurant Papa's Loft House, which boasts a large rooftop terrace! Papa's Loft House is part of Papa's Houses. Guests escape the hustle and bustle here and enjoy, good times & great food.
A day in the life of a Front Office Supervisor:
Welcoming guests from all over the world, speaking kindly to them and helping them with all their queries.
Maintaining the reservation system with extreme care.
Out-of-the-box interpretation of 'Guest Service', making guests more than happy.
Optimising the service of the FO team.
Coaching and training the Front Office team.
Contributing operationally and acting as Front Office manager in the absence of.
Who are we looking for?
Someone who takes pride in working for the world’s largest hotel chain. You radiate a natural flair for hospitality in everything you do; a representative look, an open attitude and a smile that reflects your enjoyment of the work. We value loyalty and a long-term relationship.
What do we expect from you as a Front Office Supervisor?
At least two years of experience in the Front Office and one year of managerial experience.
Command of the English language (other languages is an advantage).
Experience with OPERA is a must.
You are available for 38 hours a week.
You live in the Amsterdam region. You can come to the hotel by bike or public transport.
You have a love for the profession and the industry.
Loyalty and hands-on mentality
What's in it for you?
Good salary conditions (group IV/V), fulltime and parttime opportunities.
A close cooperation with Rooms Division Manager Mikael, who's eager to discuss about your personal ambitions and will learn you everything with regard to this profession.
Travel allowance (from 7.5 kilometres one way).
Discount on stays and F&B for Marriott International.
Access to Marriott International’s training sources.
Staff discount for all Clay Hospitality's facilities.
Access to our in-house Gym!
Group discount for health insurance and pension plan at PH&C.
Want to know more?
If you have any questions, please email us at: (click on the apply button)
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Front Office Supervisor
- Element Amsterdam Hotel Amsterdam
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