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Supervisor Reservations - Amsterdam

Albus Hotel Amsterdam City Centre Amsterdam

Fulltime
MBO/HBO
2 - 5 Years of experience
Language: NL / EN
Operational
Reservations / Revenue management

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SUPERVISOR RESERVATIONS
As a Supervisor Reservations at the Albus, you will be working at a fantastic location and we offer a pleasant working environment. You are responsible for taking and handling individual and group reservations. You will support the Revenue Manager in rate strategy by identifying opportunities and challenges to generate the best possible revenue and occupancy.

With your organizational skills, you want our guests to have the best experience. You anticipate the guest's opportunities, wishes, and needs so that everything goes beyond expectations. By creating an unforgettable experience you can really make a difference for our guests.

Do you feel at home in a guest-oriented environment and like organizing and variation? Then you'll be right at home at the Albus. We offer you a safe and familiar environment. A dynamic place where you feel welcome and can be yourself. At the Albus, you can count on the appreciation of the guests and on a fantastic team to work with.

SUPERVISOR RESERVATIONS JOB
Job Description

Booking and checking of individual and/or group reservations
Handling e-mails and telephone requests
Stimulating upselling and achieving set sales targets per month
Being up-to-date on the hotel's sales strategy, rates, packages, groups, and booking status
Monitor daily arrivals and ensure all guest requests are fulfilled and all expectations are met

Job Requirements