Allround F&B Employee - Amsterdam

About us:

Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.

Your day to day:

As an Allround Food & Beverage Employee, you’ll bring warmth, professionalism, and personality to every guest experience. You’ll work across all our F&B outlets — including room service, the Manhattan Lounge Bar, restaurant De Japanner Zuid, our lobby shop, and banqueting — ensuring each guest feels welcome and cared for from the first “hello” to the last “thank you.”

Your responsibilities will include:

· Welcoming guests, taking orders, and serving food and beverages with genuine hospitality

· Providing menu explanations and food or wine recommendations to enhance the guest experience

· Preparing and maintaining the setup of your assigned area — tables, buffets, and service stations

· Transmitting orders to the kitchen accurately and efficiently

· Handling payments and billing, including room charge procedures and cash remittance

· Maintaining a clean, organized, and inviting environment in all outlets

· Supporting events and banquets with setup, service, and breakdown tasks

· Coordinating with colleagues and other departments to ensure smooth service

· Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage)

· Being attentive to guest needs, always aiming to exceed expectations

Job Requirements:

· Previous experience in hospitality or F&B service is an advantage

· Strong communication skills in English and preferably Dutch; any additional language is a plus

· A true host — guest-oriented, service-minded, and enthusiastic

· Well-groomed appearance and professional attitude

· Ability to multitask and remain calm under pressure

· Eye for detail and passion for quality

· Flexible availability, including mornings, evenings, festive holidays and weekends

At Crowne Plaza Amsterdam – South, we make sure you feel right at home with:

· Employee discount for all 6000+ IHG hotels worldwide

· Friends & family rates to share with your loved ones

· Up to 50% discount in participating hotel bars and restaurants

· Travel allowance based on the distance from home to work

· A paid day off for volunteering

· A paid day off for your birthday or a birthday voucher

· Homemade lunch or dinner during your working hours

· Opportunities for personal development, training, and coaching

· A CultuurWerkt! account for discounts on theatre, cinema, and more

· A ClassPass discount for fitness, wellness, or healthy meals

· Discount on a collective health insurance

· Discount at Doctor Feelgood, our local massage partner

· Access to the hotel’s gym facilities (when not in guest use)

· An In-House Experience including breakfast, dinner and drinks at Crowne Plaza Amsterdam - South as part of your onboarding 

· A fun, international team that values teamwork, laughter, and growth

· Regular staff events, parties, and departmental outings

· At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best.