Front Office Supervisor - Amsterdam

Are you brilliant in ensuring guests have a memorable exceptional experience? Are you highly passionate about hospitality? Then the Amstel Hotel invites you to join our brilliant dynamic Front Office team!

This is our history, belong to our future

A home to belong. And that has been this way for over 150 years. The first five-star hotel of Amsterdam opened her doors in 1867. Designed by Samuel Sarphati, it took exactly one year to build the hotel. From that moment forward, she has always been known for her rich history of genuine hospitality and royal service. Our brilliant colleagues have always been part of that luxurious journey. Not only a home away from home for our guests but a home to belong for our colleagues.

Responsibilities:

• Guiding the dynamic and loyal Front Office team

• Optimizing and implementing the guest experience from arrival to departure

• Motivating your team to offer changes in the service experience to our guest

• Dealing with questions, requests or guest complaints at an excellent level

• Making staff planning

• Training new employees

CANDIDATE PROFILE

• Teamplayer

• Knowledge or passion for luxury and hospitality

• Positive attitude and excellent communication skills

• Speaks and writes fluently Dutch and English and preferably another language

• Good at prioritizing

• Work experience in a 5-star hotel

• Enthusiastic

• leadership skills

• Good command English language, Dutch is beneficial

• Experience with Opera is an advantage

WHAT DO WE OFFER

WHY THE AMSTEL HOTEL?

Working at The Amstel Hotel in Amsterdam is accompanied by brilliant working conditions:

• A pleasant and collegial working environment in which own initiative is appreciated

• Travel allowance for a commuting distance of more than 5 km

• Personalized support that matches your ambitions so that you can make a great start, be involved, and grow.

• To stay fit we offer a discount on your contract with Trainmore + 1 Euro discount for every time you go!

• Personal development and growth opportunities

• Employee discount on the worldwide 6500+ hotels of InterContinental Hotel Group

• 50% discount on the F&B at 23 partner hotels in Amsterdam with the F&B Discount Card

• When you join our team, you will gain access to Epassi, our flexible benefits platform. Through Epassi, you can choose what suits you best. whether that is a discount on your gym membership or vouchers for your favourite online stores. The choice is entirely yours. Through Epassi we recognise and reward your efforts.

We exclusively consider responses from candidates who possess eligibility to work within the Netherlands / EU. 

Interested in being part of the exciting future of the Amstel Hotel? View our vacancies below and send your CV and motivation letter to (klik op de solliciteer button) or call us at +31 20 520 34 86.