Assistant Front of House Manager - Amsterdam

Kimpton de Witt, Celia Amsterdam and Super Lyan are only as good as the people it employs, that is why we picked you. You are outgoing and you love to meet new people. You are passionate, focused and driven about making every guest's experience 'ridiculously personal', making their visit unforgettable, in all the right ways.

You will be working with a friendly, international, motivated team and will work together to develop our full potential and ensure we all provide genuine heartfelt care to our all guest.

In the role of Assistant Front of House Manager, you support the daily operations of the Front of House department, working closely with the Front of House Manager and leading a team of Supervisors, Agents, and Trainees. Your primary focus is to support the delivery of a high-quality guest experience, assist in developing team members, and help ensure smooth day-to-day functioning of the department.

You set the tone on the floor by leading by example-delivering playful, professional, and personalized service. You assist both front and back-of-house operations to ensure that our team members are empowered and equipped to provide excellent service to our guests. You are someone who thrives in the operation, working hands-on with your team to maintain consistency, address service challenges, and foster collaboration across departments.

Though there are administrative elements to your role, most of your time will be spent in the guest-facing areas of the hotel. You serve as the first point of escalation for operational issues and act as department lead in the absence of the Front of House Manager.

You'll be part of a friendly and motivated team and play a key role in ensuring that we live up to our promise of delivering "ridiculously personal" experiences for every guest.

Whats in it for you?

• Experience Stay at Kimpton De Witt as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
• 6 complimentary nights per year at the Lore Group hotels worldwide
• Employee and Friends & Family discount rates at the Lore Group hotels
• Employee and Friends & Family discount rates at more than 5500 IHG Hotels and all Lore Group hotels
• A monthly budget to spend on benefits platform Alleo
• Possibility to lease a bike
• 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
• Free and unlimited appointments per year with a psychologist via OpenUp
• A monthly contribution to a pension scheme
• A monthly travel allowance
• A monthly clothing allowance (if applicable to your position)
• A yearly shoe allowance
• Possibility to take part in a Dutch language course
• Freshly prepared meals in the canteen
• Discount on supplemental health insurances

Location: Amsterdam