Fulltime Front Office & Breakfast - Amsterdam

The Role

As a Full-time / Part-time Front Office & Breakfast Host, you will be the face of the hotel, from the early morning breakfast service to welcoming guests at check-in and assisting them at check-out. You play an important role in creating a warm and memorable guest experience, ensuring that every guest feels genuinely welcome and leaves with a positive impression. This is a diverse and hands-on position that brings together hospitality, organisation, and personal service in a natural and meaningful way.

We are looking for a warm, professional, and service-minded colleague who enjoys working in a boutique hotel environment and takes pride in delivering attentive, personalised service with a strong eye for detail.

Key responsibilities

• Welcoming guests and ensuring smooth and professional check-ins and check-outs

• Preparing, presenting, and maintaining a high-quality breakfast buffet

• Serving guests with warmth, attentiveness, and a strong eye for detail

• Managing reservations, payments, and guest requests in Mews (PMS)

• Handling emails, phone calls, and guest enquiries in a professional and service-oriented manner

• Maintaining cleanliness, order, and a welcoming atmosphere in the breakfast area, lobby, and public spaces

• Working closely with housekeeping and management to ensure smooth day-to-day operations

About You

• You have at least 1 year of experience in a front office or guest service role

• You are well-presented, responsible, and naturally service-oriented

• You speak fluent English; Dutch would be considered an advantage

• You have excellent communication skills and remain calm and composed under pressure

• You are flexible and available to work morning, evening, night, and weekend shifts

• You are independent, reliable, and solution-oriented in your approach

• You have a strong eye for detail and a genuine passion for delivering high-quality service

What We Offer

• A dynamic role in an elegant boutique hotel

• A competitive salary in line with the Dutch Horeca Collective Labour Agreement (CAO), depending on experience

• An attractive bonus scheme based on both individual and team performance

• Holiday allowance and travel allowance

• Night shift allowances in accordance with the CAO, where applicable

• The opportunity to be part of a professional, close-knit team with open communication

• Room for personal development and long-term career progression

• A warm, inspiring, and high-quality working environment where genuine hospitality is at the heart of everything we do

Interested?

Please send your CV and motivation letter by clicking on the application button, addressed to Carola Grannetia – Hotel Manager

We look forward to meeting you and to continuing to build the personal and elegant guest experience that defines De Pijp Boutique Hotel together.