Operations Manager - Amsterdam

 Operations Manager

We are looking for an Operations Manager who can inspire, energize, and lead our operational teams to create unforgettable guest experiences.

Your Role

As Operations Manager, you will be part of the Management Team. Acting as the right hand of the General Manager, you will lead and inspire (together with the department heads) the Front Office & Guest Relations, Housekeeping, Technical Department, Food & Beverage and Kitchen teams; a team of approximately 60 employees. You will also work closely with the Executive Chef, Meeting & Events Manager as well as our clustered disciplines like Finance and HR.

You focus on continuously improving the guest experience and ensuring seamless collaboration between departments. At the same time, you bring strong commercial acumen: you recognize opportunities, translate them into new business models, and lead by example. You foster a positive working environment where teamwork, development, and employee growth are key.

Additionally, you have strong financial skills. You will prepare budgets, perform financial analyses, and manage costs to achieve the targeted GOP results.

Thanks to your dedication and passion, Leonardo Boutique Museumhotel Amsterdam City Center will continue to hold a leading position within the Amsterdam hospitality market.

LEONARDO BOUTIQUE MUSEUMHOTEL AMSTERDAM CITY CENTER

The Leonardo Boutique Museumhotel Amsterdam City Center is located in the heart of the city. Right next to the Rijksmuseum, Van Gogh Museum, the Stedelijk Museum and the Heineken Experience. And let's face it, strolling on the PC Hooftstraat or going out on the Leidseplein also sounds very attractive, doesn't it? Guests can enjoy a delicious cup of coffee or a tasty lunch in the hotel at Coffee Boutique. Time to relax? The Vondelpark is around the corner from the hotel. Ideal for your guests but of course also for yourself. As our employee you like to tell about the best places in Amsterdam! 

What We’re Looking For

• A bachelor’s degree (preferably from a Hotel Management School)
• At least 5 years of relevant experience in a similar environment
• Extensive experience in both Rooms Division and Food & Beverage
• A decisive, energetic, and natural leader
• Someone who is energized by coaching and guiding teams
• Strong skills in revenue maximization and cost control
• Commercial insight with a proactive mindset
• Excellent command of English (and preferably Dutch), both spoken and written.
• Flexibility in working hours

What’s In It for You?

• Work in a great and international team
• This role is classified in Function Group X of the Horeca CLA. Actual gross salary is based on experience
• Training and development opportunities through the Leonardo Development Lab, e.g. Masterclass Lead (Talent Management Programme)
• Participation in Bonus Programme
• We offer travel allowance if you live further than 10 kilometers from your work
• Overtime paid out or saved as time off; your choice
• Tax-friendly purchase options (bike, phone, etc.) via FiscFree
• Global employee discount program; stay with us worldwide!
•  “Know Where You Work” experience: an overnight stay with dinner & breakfast in your own hotel
• Possibilities to grow internationally within Leonardo Hotels

Let’s cook up something amazing together!

Bring your passion, creativity, and leadership to Leonardo Royal Hotel Amsterdam.

Apply today and help us make every experience truly Royal by sending your motivation and CV to (klik op de solliciteer button)