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Operations Supervisor, FO expert - Hoofddorp

Moxy Schiphol Hotel Hoofddorp

  • Fulltime
  • MBO
  • 2 - 5 jaar ervaring
  • Taal: NL / EN
  • Leidinggevend
  • Callcenter / Guest Relations / Receptie
  1. Solliciteren
  2. Delen

HANDS OFF WE GOT THIS!


#ATTHEMOXY Amsterdam Schiphol Hotel will is looking for YOU


Allround Moxy Agent/Host Attendant Fulltime


Be part of our TEAM! The Moxy Front Desk Attendant is a position with a wide range of working environments. You are the Host in the reception + lounge area, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver…that’s you! You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL.


Your day will consist of:


* Coaching & training the teammembers. We like to lead by example.

* Working together with the team to deliver exceptional experiences to our guests

* Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key.

* Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation.

* Process all payment types such as room charges, cash, checks, debit or credit

* Process all check-outs including resolving and any late and diputed charges

* Answer, record and process all guest calls, messages, requests, questions or concerns

* Supply guests with directions and information regarding property and local areas of interest

* Serving beverages & food to our guests, making recommendations when appropriate

* Keeping your work area clean and organized, be aware of the foofd & safety program (HACCP)

* Taking care of the equipment used

* Guiding your team and making sure there is a great work environment

* Sharing your knowledge about unique discoveries with our guests


# A Moxy shiftleader is basicly doing everything, with strong focus on the Front Office.

# Apply now for this amazing job

You…


• Are a FUN HUNTERSTYLISH and LIGHTHEARTED

• Are a team player

• Have a passion for hospitality

• Can communicate in English (Dutch is a plus, not a must)

• Experience with Opera and Micros is considered as an advantage

• Bring your personal STYLE to every experience

• Are available to work both weekdays and weekends in different shifts (morning evening and night shifts)

• Are ready to take a BIG challenge to further develop yourself


We…


• Offer you a great place to work in a completely new and diverse team!

• Offer a second family with a work hard, play hard kind of mentality

• Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)

• Have a special Associate Discount Rate in all Marriott Hotels worldwide

• Offer you of course a nice salary around €2.244,00 gross per month

Solliciteren
  1. Operations Supervisor, FO expert
  2. Moxy Schiphol Hotel Hoofddorp
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  2. Solliciteren

Vragen gaan direct naar het hotel.