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Front Office - Amsterdam

Fita Hotel Amsterdam Amsterdam

  • Fulltime
  • MBO/HBO
  • 0 - 1 jaar ervaring
  • Taal: EN
  • Operationeel
  • Callcenter / Guest Relations / Receptie
  1. Solliciteren
Hotel Fita is a small hotel with 21 rooms located in the museum quarter on the Jan Luijkenstraat. We work in a small team that focuses on personalized service and individually tailored hospitality. We are looking for a social outgoing colleague who is available full-time.
As a front office team member you are the business card of the hotel from check-in to checkout. During guests’ stay, you provide them with necessary tourist information, service with a smile and assist with any questions and/or needs they may have. You think in solutions, wear a smile and always will go above & beyond to exceed our guest expectations. 

As a front office employee at Fita you will be responsible for:
  • Welcoming, checking-in and checking-out of all our guests.
  • Preparing the rooms on arrival by double checking the cleanliness and adding a personal touch.  
  • Replying to incoming emails, processing reservations and handle guests queries personally. 
  • Assisting your team members in other departments
  • Administrating your work during the shift and building guest profiles to create good communication structure within the team. 
As a front office employee at Fita we require the following: 
  • Available from monday till sunday
  • Able to work week and weekend days between 07:00 - 15:00 (early shift & 15:00 - 23:00 (evening shift)
  • Scheduling on monthly base
  • You are good in English, Dutch is not necessary.
  • Experience in Front Office work
  • Service is second nature
  • You think in solutions
  • Flexible and reliable
What do we offer?
  • Flexible working hours
  • Cozy work environment in the heart of Amsterdam
  • Pension according to CAO
  • Being part of an exciting and expanding new hospitality group
  • Progression opportunities for driven individuals
  • 8% holiday pay
  • Travel expenses
  • Quarterly tip distribution   
Are you interested to join our team at Hotel Fita? Please send your CV and motivation to: (klik op de solliciteer button)
Solliciteren
  1. Front Office
  2. Fita Hotel Amsterdam Amsterdam
  3. Solliciteren

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